ServiceDesk Plus




    The company wide announcements published by your help desk administrator are displayed in the announcements block of your login home page.


    Representation of Icons:


    - Announcement made public i.e., announcements visible to requesters.

    - Newly added announcements visible to requesters.

    restricted-icon - Public announcements visible to certain user groups.


    Click the Announcement Title to view the announcement details. The details of the announcement open in a pop-up window. If there are more than one announcement, a Previous and Next button appears in the pop-up. Using these buttons, you can navigate through the announcements list and view all the announcements without closing the pop-up window.


    Click Show all button to view the all the public announcements published by your help desk administrator. You can manage the Announcements List view by displaying All Announcements, the Currently Showing Announcements in the Home Page and the Announcements that are Already Shown in the Home Page.




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