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Top eight aspects of ITSM most influenced by the GDPR

In this e-book, we'll explore the role of the IT service desk in the context of the GDPR, how the GDPR impacts IT service desks, and how to build a compliance program for IT service desks. We'll also look at some common scenarios and practices followed by IT service desk teams, and analyze privacy risks to see how certain privacy practices can help organizations protect their users' personal data.

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GDPR for service desk
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