In this session, we'll check out all the new features and key enhancements released in ServiceDesk Plus in the last 6 months. Learn how features like space management, Asset Replenishment, and Zoho Charts integration can help you enhance your IT service delivery.
In this masterclass, you'll learn about:
- Optimizing campus utilization and efficiently managing occupancy
- Promptly maintaining asset inventories
- Creating enhanced chart types while generating reports
- Creating custom operational hours specific to each day
- Enhancements in ServiceDesk Plus
Meet the presenter
Steffi is a part of the ITSM User Education team at ServiceDesk Plus. Her focus lies mainly on training users through help documentation and user guides. She also works on developing UI/UX content for ServiceDesk Plus.
She is enthusiastic in learning about ITSM processes and understanding how to expand the scope of ITSM into other branches via integrations.
During leisure time, she loves reading books, painting, and experimenting with graphic design.