On-PremisesCloud
The system requirements when using Remote Access Plus include the following;
This section gives you information about the hardware requirements for Remote Access Plus servers, MSSQL database and agents.
1 to 250 computers
| Server | Parameter | Requirement |
|---|---|---|
| Remote Access Plus server | Processor information | Physical machine: Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache Virtual Machine: 4 virtual processors (2.0 Ghz 3 MB cache) |
| RAM size | 4 GB | |
| Hard disk space | 5 GB* | |
| Remote Access Plus Agents | Processor | Intel Pentium |
| Processor Speed | 1.0 GHz | |
| RAM size | 512 MB | |
| Hard disk space | 30 GB** | |
| Network requirement | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
* May increase dynamically according to the frequency of scanning
** May increase dynamically depending on the operations performed on the client computer
251 to 500 computers
| Server | Parameter | Requirement |
|---|---|---|
| Remote Access Plus server | Processor information | Physical Machine: Intel Core i3 (2 core/4 thread) 2.4 Ghz 3 MB cache Virtual Machine: 4 virtual processors (2.4 Ghz 3 MB cache) |
| RAM size | 4 GB | |
| Hard disk space | 10 GB* | |
| Remote Access Plus agents | Processor | Intel Pentium |
| Processor Speed | 1.0 GHz | |
| RAM size | 512 MB | |
| Hard disk space | 30 GB** | |
| Network requirement | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
* May increase dynamically according to the frequency of scanning
** May increase dynamically depending on the operations performed on the client computer
501 to 1000 computers
| Server | Parameter | Requirement |
|---|---|---|
| Remote Access Plus server | Processor information | Physical Machine: Intel Core i3 (2 core/4 thread) 2.9 Ghz 3 MB cache Virtual Machine: 4 virtual processors (2.9 Ghz 3 MB cache) |
| RAM size | 4 GB | |
| Hard disk space | 20 GB* | |
| Remote Access Plus agents | Processor | Intel Pentium |
| Processor Speed | 1.0 GHz | |
| RAM size | 512 MB | |
| Hard disk space | 30 GB** | |
| Network requirement | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
* May increase dynamically according to the frequency of scanning
** May increase dynamically depending on the operations performed on the client computer
1001 to 3000 computers
| Server | Parameter | Requirement |
|---|---|---|
| Remote Access Plus server | Processor information | Physical machine: Intel Core i5 (4 core/8 thread) 2.3 GHz Virtual Machine: 8 virtual processors (2.3 Ghz) |
| RAM size | 8 GB | |
| Hard disk space | 30 GB* | |
| Remote Access Plus agents | Processor | Intel Pentium |
| Processor Speed | 1.0 GHz | |
| RAM size | 512 MB | |
| Hard disk space | 30 GB** | |
| Network requirement | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
* May increase dynamically according to the frequency of scanning
** May increase dynamically depending on the operations performed on the client computer
3001 to 5000 computers
| Server | Parameter | Requirement |
|---|---|---|
| Remote Access Plus server | Processor information | Physical Machine: Intel Core i7 (6 core/12 thread) 3.2 GHz Virtual Machine: 12 virtual processors (3.2 Ghz) |
| RAM size | 8 GB | |
| Hard disk space | 40 GB* | |
| Remote Access Plus agents | Processor | Intel Pentium |
| Processor Speed | 1.0 GHz | |
| RAM size | 512 MB | |
| Hard disk space | 30 GB** | |
| Network requirement | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| SQL Server | Processor information | Physical Machine: Intel Core i7 (6 core/12 thread) 3.2 GHz. 12 MB cache Virtual Machine: 12 virtual processors (3.2 Ghz 12 MB cache) |
| RAM size | 8 GB | |
| Hard disk space | 30 GB* | |
| Edition | Standard/Enterprise |
* May increase dynamically according to the frequency of scanning
** May increase dynamically depending on the operations performed on the client computer
5001 to 15000 computers
| Server | Parameter | Requirement |
|---|---|---|
| Remote Access Plus server | Processor information | Physical Machine: Intel Xeon E5 (8 core/16 thread) 2.6 GHz Virtual Machine: 16 virtual processors (2.6 Ghz) |
| RAM size | 16 GB | |
| Hard disk space | 60 GB* | |
| Remote Access Plus agents | Processor | Intel Pentium |
| Processor Speed | 1.0 GHz | |
| RAM size | 512 MB | |
| Hard disk space | 30 GB** | |
| Network requirement | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| SQL Server | Processor information | Physical Machine Intel Xeon E5 (8 core/16 thread) 2.6 GHz. 20 MB cache Virtual Machine: 16 virtual processors (2.6 Ghz) |
| RAM size | 16 GB | |
| Hard disk space | 40 GB* | |
| Edition | Standard/Enterprise |
* May increase dynamically according to the frequency of scanning
** May increase dynamically depending on the operations performed on the client computer
15001 to 25000 computers
| Server | Parameter | Requirement |
|---|---|---|
| Remote Access Plus server | Processor information | Physical Machine: Intel Xeon E5 (12 core/24 thread) 2.7 GHz Virtual Machine: 24 virtual processors (2.7 Ghz) |
| RAM size | 32 GB | |
| Hard disk space | 100 GB* | |
| Remote Access Plus agents | Processor | Intel Pentium |
| Processor Speed | 1.0 GHz | |
| RAM size | 512 MB | |
| Hard disk space | 30 GB** | |
| Network requirement | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| SQL Server | Processor information | Physical machine: Intel Xeon E5 (12 core/24 thread) 2.7 GHz. 30 MB cache Virtual Machine: 24 virtual processors (2.7 Ghz 30 MB cache) |
| RAM size | 32 GB | |
| Hard disk space | 80 GB* | |
| Edition | Standard/Enterprise |
* May increase dynamically according to the frequency of scanning
** May increase dynamically depending on the operations performed on the client computer
While managing more than 15,000 computers, It is recommended to :
Above 25000 computers
For managing more than 25000 computers, contact Remote Access Plus support. Our technical experts will help you configure Remote Access Plus on your network.
This section gives you information about the software requirements for Remote Access Plus server and agent.
Supported Operating Systems
For Remote Access Plus server
You can install Remote Access Plus servers on any of these Windows operating systems :
- Windows 7 (Supported for Distribution Server only)
- Windows 8 (Supported for Distribution Server only)
- Windows 8.1 (Supported for Distribution Server only)
- Windows 10
- Windows 11
- Windows Server 2008 R2 (Supported for Distribution Server only)
- Windows Server 2012 R2 (Supported for Distribution Server only)
- Windows Server 2016*
- Windows Server 2019*
- Windows Server 2022*
* - recommended for managing 5000 or more endpoints.
For Remote Access Plus agents
You can use Remote Access Plus to manage the computers running on the below mentioned operating system.
Windows OS Windows Server OS Mac OS Linux OS Windows 11 Windows server 2022 13 - Ventura Ubuntu 10.04 & later versions Windows 10 Windows server 2019 12 - Monterey Debian 7 & later versions Windows 8.1 Windows server 2016 11 - Big Sur Red Hat Enterprise Linux 6 & later versions Windows 8 Windows server 2012 R2 10.15 - Catalina CentOS 6 & later versions Windows 7 Windows server 2012 10.14 - Mojave Fedora 19 & later versions Windows server 2008 R2 14 - Sonoma Mandriva 2010 & later versions 15 - Sequoia Linux Mint 13 & later versions OpenSuSE 11 SuSE Enterprise Linux 11 & later Remote Access Plus Agent is supported on Android devices running OS version 5.0 and above, exclusively in the on-premises version.
Supported Browsers
You are required to install any of the following browsers on your computer to access the Remote Access Plus console:
Note: The screen resolution should be 1280 x 1024 pixels or higher.
Supported Database
Remote Access Plus supports the following databases:
Supported Web Servers
Remote Access Plus uses the following web servers: