Troubleshooting Tips

1. SharePoint Manager Plus is not starting
2. SharePoint Manager Plus Configuration
3. Syncing

SharePoint Manager Plus is not starting

SharePoint Manager Plus uses Postgres database by default and the database connectivity needs 5432 port to work. Check if any other application runs in the same port. If so change the default port number or free the port 5432.

SharePoint Manager Plus Configuration

1. What should I do if automatic PowerShell remote enabling fails?
2. I tried to configure Farm server. But it shows that there is not enough privilege for the account. What should I do?

1. What should I do if automatic PowerShell remote enabling fails?

Case 1: The logged in account (Windows credential) that you're using for configuration might not exist in the admin group

Solution: Log in using the account which has admin credentials.

Case 2: Public network connections might be available in the system in which you are connected

Solution: Ensure that all public network connections are disabled

Case 3: Remote system might have run out of memory

Solution: Ensure the availability of memory in the remote system.

Note: Using SharePoint Manager Plus, you can add a client system and SharePoint server that are in the same domain or that are in the different domains

Case1: Client system and SharePoint server belonging to same domain If the client system and the SharePoint server are in the same domain, then ensure that PS Remoting is enabled in that remote system. Steps to enable PS Remoting in the remote system Run the following command in PowerShell
1. Enable-PSRemoting -Force

Case2: Client system and SharePoint server belonging to different domains If the client system and the SharePoint server are in different domain or workgroup, then configure the Trusted hosts settings in both the systems Steps to configure Trusted Hosts Settings

Run the following command in PowerShell (both client and server machines)
1. Enable-PSRemoting -Force
2. Set-Item wsman:\localhost\client\trustedhosts -Value <IP_ADDRESS_OF_THE_OTHER_SYSTEM>
3. Restart-Service WinRm

2. I tried to configure Farm server. But it shows that there is not enough privilege for the account. What should I do?

Ensure that the account which you had given for farm server configuration, satisfies the below criteria.

• A farm admin should be the member of the following groups
  • Local administrator security group for the server
  • Farm administrations SharePoint group
  • SQL Server SharePoint_Shell_Access database role for the SharePoint
  • Configuration database and all content databases.

Syncing

1. There is problem with my automated scheduled sync. It doesn't happen.
2. 'Sync Now' is not working

1. There is problem with my automated scheduled sync. It doesn't happen.

Farm server credential might have changed and the same might not have updated in SharePoint Manager Plus. In this case, sign in again using the updated credential. Or there might already be a scheduled sync running.

2. Sync Now is not working

Farm server credential might have changed and the same might not have updated in SharePoint Manager Plus. In this case, sign in again using the updated credential. Or there might already be a scheduled sync running.