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INL automates user onboarding and offboarding with ADManager Plus

About INL

The International Iberian Nanotechnology Laboratory (INL), is located in Braga, Portugal. It was founded by the governments of Portugal and Spain under an international legal framework to perform interdisciplinary research, with the aim of deploying and articulating nanotechnology for the benefit of society. INL aims to become the world-wide hub for nanotechnology addressing society’s grand challenges.




Science and Technology



Business challenges

  • Tedious and time-consuming manual processes for user onboarding and offboarding, which were prone to human error.
  • Inefficient management of security and distribution list membership, leading to security breaches and communication breakdowns.

The Problem

INL previously faced several challenges in its daily operations. One of the major challenges was the manual process for user onboarding and off-boarding. The process was tedious, time-consuming, and prone to human error. This not only took up valuable time but also put the organization at risk of errors that could have serious consequences.

Another challenge was the inefficient management of security and distribution list membership. This was a major concern for INL as it could lead to security breaches and communication breakdowns. With the increasing number of employees, managing security and distribution list membership had become a major challenge for the IT operations team.

The Solution

After implementing ManageEngine ADManager Plus, INL was able to streamline their operations and improve their business processes in several ways:

  • Automated user onboarding and offboarding, thereby reducing the risk of human error and saving time.
  • Efficient management of security and distribution list membership, improving security and communication.
  • Strong reporting capabilities, allowing Marcelo and his team to access information from any Active Directory objects.

My overall experience is great, the product responds to almost all our needs and is extensible enough to allow me to develop scripts to fulfill what's not supported by default.

-Marcelo Viegas, IT Operations

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit

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