Privilege escalation vulnerability in query reports

CVE ID : CVE-2023-26600

Product NameSeverityAffected Version(s)Fixed VersionFixed On
ServiceDesk PlusMedium14103 and below14104Jan. 24, 2023
ServiceDesk Plus MSPMedium13004 and below14000Jan. 23, 2023
SupportCenter PlusMedium11027 and below14000Feb. 02, 2023
AssetExplorerMedium6987 and below6988Jan. 24, 2023

Details

This vulnerability allows an attacker to gain access to restricted data in a Postgres database system by utilizing a certain PostgreSQL function in the query, allowing the validation process to be bypassed.

Impact

Users who have access to query reports can access restricted data.

Steps to upgrade

  1. Download the latest upgrade pack from the following links for the respective products:
  2. Apply the latest build to your existing product installation as per the upgrade pack instructions provided in the above links.

Acknowledgements

This vulnerability was reported by Piotr Bazydlo (@chudyPB) of Trend Micro's Zero Day Initiative.

If you have any questions or concerns, please contact product support at the email addresses below.

ServiceDesk Plus: support@servicedeskplus.com

ServiceDesk Plus MSP: support@servicedeskplusmsp.com

SupportCenter Plus: support@supportcenterplus.com

AssetExplorer: assetexplorer-support@manageengine.com

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