How to exclude SharePoint Manager Plus from antivirus software

In this article

• Objective
• Steps to follow
• Validation and confirmation
• How to reach support
• Related topics and articles

Objective

This article explains why excluding SharePoint Manager Plus from your antivirus software is important and how you can do it.

While antivirus software is essential for securing your IT environment, it may occasionally misidentify legitimate third-party applications, such as SharePoint Manager Plus, as potential threats. These false positives can lead to critical files being quarantined or deleted, causing service disruptions, instability, or data loss. To ensure SharePoint Manager Plus functions properly while maintaining security, we recommend adding the SharePoint Manager Plus installation directory as an exclusion to your antivirus configuration.

Steps to follow

1. Step 1Open your antivirus software.
2. Step 2Exclude the SharePoint Manager Plus installation directory. The default location is C:\Program Files\ManageEngine\SharePoint Manager Plus.

Validation and confirmation

Run a scan on your antivirus software to check if the files from the SharePoint Manager Plus installation directory show up. If they still do, contact our support team.

How to reach support

Direct dialling number: +1.408.454.4213

Support email: support@sharepointmanagerplus.com

Chat support: Live Online Support 24/5

Related topics and articles

Last updated on: 17-04-2025