This page contains information on the support lifecycle of each version of Vulnerability Manager Plus. After every major release, we support the previous version for a considerable period, allowing users to plan their upgradation or migration effectively. Once a build reaches its End of Support, it will no longer receive technical support, security fixes, maintenance releases, or feature updates from Vulnerability Manager Plus.
A support lifecycle denotes the period from when a version is available for download to when it is no longer supported by Vulnerability Manager Plus. When a version reaches its EOS, Vulnerability Manager Plus no longer provides security updates, features, enhancements, or technical support. Shortly after a new version is released, an EOS announcement is made for its previous version on this page.
We declare EOS to replace the older versions with a better and more secure version of Vulnerability Manager Plus. EOS will be announced 6 months prior to the effective retirement date so that users can plan and execute the version upgradation accordingly. Users are strongly advised to upgrade to the latest supported build before the announced End of Support date to continue receiving updates and support.Vulnerability Manager Plus strongly encourages users running the older version to shift to the latest version.
| Version | Build Range | End Date |
|---|---|---|
| Vulnerability Manager Plus 11.2 | 11.2.2350.01 and below | September 30, 2026 |
| Vulnerability Manager Plus 11.3 | 11.3.2400.01 and above | Currently supported |
If you are currently using any of the EOS versions, upgrade to the latest version here. For further assistance regarding your version's End of Support please reach out to our support at vulnerabilitymanagerplus-support@manageengine.com or use this link to raise request to our support.
Vulnerability Manager Plus will not be liable for any security or performance issues caused by EOS versions. Vulnerability Manager Plus's ability to deliver a seamless experience depends on your cooperation to upgrade to the latest version whenever it is available.
1. What is the purpose of the EOS Policy?
EOS Policy is intended purely for the benefit of Vulnerability Manager Plus customers to gain value for their spending on us. As business needs evolve, we update our versions to provide better service over time. We expect our users to fully cooperate and upgrade to the latest version.
2. For how long will a version be fully supported?
From the time of a version's release, it will be fully supported for a minimum of 24 months or more. As new versions are released, previous versions are supported for a certain period of time before reaching End of Support.
3. How will Vulnerability Manager Plus announce EOS for a version?
The EOS announcements will be made on our Pitstop forum, alongside email and in-product notifications.
4. How ahead of the EOS date will the announcement be made?
EOS of a version will be announced 6 months before its last support date. This allows users to plan and execute the upgradation process accordingly.
5. Is the upgrade free of cost?
Yes, all upgrades are free—provided you have an active Annual Maintenance and Support subscription.