Product License

This section is applicable to all the editions of IT360 - Professional Edition, Enterprise Edition [Central Server and Probes] and the MSP Edition [Central Server and Probes].

Steps to Access the Product License Wizard

  1. Login to IT360 console with the Username and Password of an Admin user.

  2. Click the Admin tab in the header pane.

  3. Click Product License under General.

The Product License wizard is displayed, from where you can do the following:

  1. View Product License Information

  2. Manage Traffic License

  3. Manage IPAM & SPM Plug-in License

1. Viewing Product License Information

The Product License section allows you to view the complete Licensing information for ManageEngine IT360. It shows the following:

The below is the Product License wizard:

From this section, you can also do the following:

You can view the Licensing information also under the Admin dropdown at the top right corner of the IT360 console.

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2. Managing Traffic License

Fom here, you can manage the interfaces exporting the Traffic to IT360, depending on the license that you have purchased.

The below screenshot shows the License Management wizard:

The Router List shows all the routers and interfaces, from which the Traffic exports are received, and also whether they are managed or not. At the top of the Router List table, the type of Interface License Availed and the number of Managed Interface(s) are displayed.

2.1 Managing a Router/Interface

  1. Click the '+' or '-' icon against the Router name to expand or collapse it.

  2. To select a router and all its interfaces check the checkbox next to the router name. To select a specific interface, check the checkbox next to the interface name.

  3. Once you have selected the required interfaces, click the Manage button to manage these interfaces. This means that flows received from these interfaces will be processed by NetFlow Analyzer, and traffic graphs and reports can be generated.

The maximum number of interfaces that can be managed, depends on the current license applied.

2.2 Unmanaging a Router/Interface

  1. Click the '+' or '-' icon against the Router name to expand or collapse it.

  2. To select the router and all its interfaces check the checkbox next to the router name. To select a specific interface, check the checkbox next to the interface name.

  3.  Click the Unmanage button to unmanage these interfaces. This means that flows received from these interfaces will be dropped by IT360. Once unmanaged, these interfaces will not be seen on the Dashboard or be listed in device groups. However they will still be listed in the Router List in the License Management page.

2.3 Deleting a Router/Interface

  1. Click the '+' or '-' icon against the Router name to expand or collapse it.

  2. To select the router and all its interfaces check the checkbox next to the router name. To select a specific interface, check the checkbox next to the interface name.

  3. Click the Delete button to delete these interfaces. This means that these interfaces are completely removed from all screens of the NetFlow Analyzer client.

However, if flows are still being sent from these interfaces to IT360, they will reappear in the Dashboard. To prevent this, you need to disable NetFlow export from those interfaces.

2.4 Licensing New Interfaces

If a NetFlow packet is received from a new interface, and the number of interfaces presently managed is less than that allowed in the current license, this interface is listed under Router List on the Dashboard with a message saying new flows have been received. You need to then click the License Management option and change this interface's status to Managed in order to include this interface in the list of managed interfaces, and also generate traffic graphs and reports for the same.

If a NetFlow packet is received from a new interface, and the number of interfaces presently managed is equal to that allowed in the current license, you need to either unmanage any other managed interfaces, and then manage this interface, or leave this interface in New status. In any case graphs and reports can be generated only for managed interfaces.

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3. Managing IP Address Management (IPAM) & Switch Port Mapper (SPM) Plug-in License

To use the IPAM & SPM plug-in in IT360, you need to first purchase oputils license from: sales@manageengine.com. After procuring the license, you can apply the same in IT360.

Steps to Apply Oputils License in IT360

Apply the purchased oputils license in IT360, by following the below steps:

    1. Login to IT360 console with the Username and Password of an Admin user.

    2. Click the Admin tab in the header pane.

    3. Click Product License under General.

    4. Click the tab Manage IPAM. The below wizard is displayed:

    1. Click Choose File to browse and select the license file saved in your local system.

    2. Click Upgrade.
For more Information on IPAM, see the IPAM & SPM Plug-in document.

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