System Requirements for IT360

Before you commence with the installation of ManageEngine IT360, please make sure that the following system requirements are met with. The system requirements are listed below under separate headings; edition-wise, for the Storage module, and exclusively for the Trial Version of IT360.

The following topics are discussed here:

  1. Prerequisites

  2. System Requirements - Edition wise

    1. Professional Edition

    2. Enterprise Edition

    3. MSP Edition

  3. System Requirements for Storage Module
  1. System Requirements for Trial Version of IT360 (Common for All Editions, including Probes)

1. Prerequisites

  1. All the editions can be installed in a VMWare environment. In such case, Dynamic Resource Balancing should be turned off by configuring Distributed Resource Scheduler (DRS), appropriately in the ESX/VM level. This is for DRS to be included under the VM.

  2. The server, where IT360 is going to be installed, should not contain the symbol underscore [ _ ] in its HostName.
Note: If you use underscore [ _ ], you will not be able to access certain services on TCP/IP networks, as it may affect IT360 service startup.
  1. If you plan to use the Failover option, it is recommended to use Microsoft SQL as the backend database.

  2. If you want to run the IT360 Batch files, and if you are using Windows Server 2008, then make sure of the following:

2. System Requirements for All Modules - Edition wise

System requirements, for each edition of IT360, are tabulated below.

2.1 Professional Edition

  Minimum Recommended
Processor 2 GHz, Quad Core Processor 2 GHz Quad Core Processor
RAM 8 GB 16 GB
Hard Disk 250 GB [SAS / SSD] 250 GB [SAS / SSD]
OS 32 bit Windows server 2003 / 2008 Enterprise Edition 32 bit Windows server 2003 / 2008 Enterprise Edition
64 bit Windows server 2008 R2 / 2012 64 bit Windows server 2008 R2 / 2012
Web Client Internet Explorer: v8 and v9 Internet Explorer v8 and v9
Firefox: v3.6 up to v10 Firefox: v3.6 up to v10
Database POSTGRESQL [bundled]

Microsoft SQL 2005 / 2008:

1. You need to procure a separate license for Microsoft SQL and configure the same to enable a connection to IT360.

2. For Microsoft SQL installation in IT360 server itself, you need to consider the Microsoft SQL-specific system / hardware requirements, in addition to the system / hardware requirements of IT360, for better performance.

Microsoft SQL 2005 / 2008:

1. You need to procure a separate license for Microsoft SQL and configure the same to enable a connection to IT360.

2. For Microsoft SQL installation in IT360 server itself, you need to consider the Microsoft SQL-specific system / hardware requirements, in addition to the system / hardware requirements of IT360, for better performance.

Refer the Microsoft SQL Configuration document for more information.

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2.2 Enterprise Edition

Common for Central Server and Probes:

  Minimum Recommended
Processor 2 GHz, Quad Core Processor 2 GHz Quad Core Processor
RAM 8 GB 16 GB
Hard Disk 250 GB [SAS / SSD] 250 GB [SAS / SSD]
OS 32 bit Windows server 2003 / 2008 Enterprise Edition 32 bit Windows server 2003 / 2008 Enterprise Edition
64 bit Windows server 2008 R2 / 2012 64 bit Windows server 2008 R2 / 2012
Web Client Internet Explorer: v8 and v9 Internet Explorer v8 and v9
Firefox: v3.6 up to v10 Firefox: v3.6 up to v10
Database POSTGRESQL [bundled]

Microsoft SQL 2005 / 2008:

1. You need to procure a separate license for Microsoft SQL and configure the same to enable a connection to IT360.

2. For Microsoft SQL installation in IT360 server itself, you need to consider the Microsoft SQL-specific system / hardware requirements, in addition to the system / hardware requirements of IT360, for better performance.

Microsoft SQL 2005 / 2008:

1. You need to procure a separate license for Microsoft SQL and configure the same to enable a connection to IT360.

2. For Microsoft SQL installation in IT360 server itself, you need to consider the Microsoft SQL-specific system / hardware requirements, in addition to the system / hardware requirements of IT360, for better performance.

Refer the Microsoft SQL Configuration document for more information.

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2.3 MSP Edition

Common for Central Server and Probes:

  Minimum Recommended
Processor 2 GHz, Quad Core Processor 2 GHz Quad Core Processor
RAM 8 GB 16 GB
Hard Disk 250 GB [SAS / SSD] 250 GB [SAS / SSD]
OS 32 bit Windows server 2003 / 2008 Enterprise Edition 32 bit Windows server 2003 / 2008 Enterprise Edition
64 bit Windows server 2008 R2 / 2012 64 bit Windows server 2008 R2 / 2012
Web Client Internet Explorer: v8 and v9 Internet Explorer v8 and v9
Firefox: v3.6 up to v10 Firefox: v3.6 up to v10
  POSTGRESQL [bundled]

Microsoft SQL 2005 / 2008:

1. You need to procure a separate license for Microsoft SQL and configure the same to enable a connection to IT360.

2. For Microsoft SQL installation in IT360 server itself, you need to consider the Microsoft SQL-specific system / hardware requirements, in addition to the system / hardware requirements of IT360, for better performance.

Database

Microsoft SQL 2005 / 2008:

1. You need to procure a separate license for Microsoft SQL and configure the same to enable a connection to IT360.

2. For Microsoft SQL installation in IT360 server itself, you need to consider the Microsoft SQL-specific system / hardware requirements, in addition to the system / hardware requirements of IT360, for better performance.

Refer the Microsoft SQL Configuration document for more information.

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3. System Requirements for Storage Module

If you want to integrate the Storage module with IT360, then you need to ensure if these specific system requirements are met with.

4. System Requirements for Trial Version (Evaluation) of IT360
(Common for All Editions | Both Central and Probes, in case of Enterprise and MSP editions)

This section tabulates the details about the System Requirements from an evaluation / testing perspective, typically when you want to test IT360 in a limited setup / environment.

  Minimum for Testing / Evaluating IT360
OS
32 Bit Windows server 2003 / 2008 Enterprise edition, Windows XP, Windows 7
64 bit Windows server 2008 R2 / 2012
Processor 2 GHz, Quad Core Processor
RAM 4 GB
Hard Disk 80 GB [SAS / SSD]
Web Client Internet Explorer: v8 and v9
Firefox: v3.6 up to v10
Database

Microsoft SQL Server 2008 R2 RTM - Management Studio Express Note:

For download and to know more about this, go to:
http://www.microsoft.com/en-us/download/details.aspx?id=22985

Microsoft SQL 2005 / 2008:

1. You need to procure a separate license for Microsoft SQL and configure the same to enable a connection to IT360.

2. For Microsoft SQLinstallation in IT360 server itself, you need to consider the Microsoft SQL-specific system / hardware requirements, in addition to the system / hardware requirements of IT360, for better performance.

Refer the Microsoft SQL Configuration document for more information.

Microsoft SQL_EXPRESS (bundled with the product):

The prerequisites for the installation of bundled Microsoft SQL Express edition includes:

  1. Microsoft .Net Framework - version 3.5 or above

  2. Windows Installer - version 4.5 or above

  3. Powershell - version 1.0 or above

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