ManageEngine IT360 - Storage - FAQs

Questions

  1. I have decided to incorporate OpStor with IT360. What is the procedure to be followed?

  2. If my requirement is to use both OpStor and IT360, should I purchase separate licenses?
    [OR]
    I am using OpStor and IT360 separately and want to integrate them. What is the Licensing model for this.

  3. I am an existing IT360 customer. How can I enable Storage monitoring in IT360 with my existing IT360 License?

  4. I am an existing OpStor customer and new for IT360. If I decide to integrate OpStor with IT360, should I purchase a new license or will the existing OpStor license do?

  5. What is the procedure to integrate a fresh OpStor installation with IT360?

  6. What is the procedure to integrate an existing OpStor installation with IT360?


Answers

1. I have decided to incorporate OpStor with IT360. What is the procedure to be followed?

You can find the detailed steps to integrate OpStor with IT360, here.

[Questions]

2. If my requirement is to use both OpStor and IT360, should I purchase separate licenses?
[OR]
I am using OpStor and IT360 separately and want to integrate them. What is the Licensing model for this?

IT360 is equipped with the Storage module which is nothing but OpStor and you can use this combination. All you need to do is to purchase IT360 with the Storage Device Monitoring License Category.

[Questions]

3. I am an existing IT360 customer. How can I enable Storage monitoring in IT360 with my existing IT360 License?

To enable Storage monitoring in IT360, you need to upgrade your IT360 license with Storage Device Monitoring License Category.

[Questions]

4. I am an existing OpStor customer and new for IT360. If I decide to integrate OpStor with IT360, should I purchase a new license or will the existing OpStor license do?

[Questions]

5. What is the procedure to integrate a fresh OpStor installation with IT360?

You can find the detailed procedure on how to integrate fresh OpStor with IT360, here.

[Questions]

6. What is the procedure to integrate an existing OpStor installation with IT360?

You can find the detailed procedure on how to integrate an existing installation of OpStor with IT360, here.

[Questions]



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