IT360 breaks the internal silos by providing your teams with a single console to configure & manage business services, analyze traffic flows and manage services to meet SLAs with ITIL’s best practices.
An easy-to-use web console guides the user to monitor the availability and performance of network, servers and applications. The inbuilt ITIL-ready Service Desk helps reduce the complexity of workflows in production and makes it easy for the IT administrator to run IT operations effectively.
With out-of-box support for monitoring networks, servers, databases and applications, ManageEngine IT360 can give your IT Operations team a single pane of glass to troubleshoot performance issues quickly. The integrated Service Desk with support for ticketing, problem management, change management, knowledge kase, automated trouble ticketing etc makes workflows in production simpler, there by making efficient use of IT personnel.