Windows Service Templates

Introduction:

This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition - Probes only and MSP Edition - Probes only.

A Windows service template is a pre-defined reusable collection of Windows services. It provides an easy way to add multiple services, for monitoring across a group of Windows servers. For example, if you want to monitor the 'EventLog' service in all your Windows XP servers, you can configure a Windows Service Template for this service and apply the template across all your XP servers, at once. This is better than manually adding the 'EventLog' service in your Windows XP servers, one by one. 

Steps to Add a New Windows Service Template:

1. Go to 'Admin -> Servers & Applications -> Windows Service Templates'.

2. Click the here or Add New link, in the page displayed.

3. In the Windows Service Templates details page displayed, you need to enter values in the various fields, of the below four sections:

Add New Service Template:

4. Specify the Template Name (Mandatory field) and Description.

Associated Windows Services :

Here, you can add/remove services to your template.

5. Click Add Service link to add services, for monitoring. You can either Manually enter service details or Choose service details from available servers.

1. If you opt for the first option, specify the Service Display Name and Service Name.

2. If you opt for the second option, select the appropriate Monitor Type and the Monitor(s), and click the Show Service link. All the services running in the servers will be listed. Select the necessary service from the list and click on Add Service.

Configure Alarms for Attribute

6. If you want to receive notifications when the Threshold values of the service attributes are violated, you have to configure Alarms for Attributes. The attributes of the service will be listed on the left-hand side. Click the Associate link corresponding to the attribute to open the Configure Alarms screen.

1. Select the necessary threshold from the Associate Threshold list box.

2. You can also Associate Actions for the thresholds, if necessary. Choose the necessary action from the Available Actions list and add them to the Associated Actions list. By default, you can associate Action for Critical severity. If you want to associate actions for Warning and Clear severities, check the Show Advanced Options checkbox, and select the appropriate actions from the list.

3. Click Add to Template button, once you have configured the Thresholds and Actions.

Apply Template:

7. You can associate the Services and their Alarm Configuration to your Servers. You can either apply the configuration to the existing list of Monitor types, or choose from a list of Selected Monitors, or apply to specific Business Services.

   1. To apply the configuration to specific monitor types, choose the Monitor types option. The Server types, available in IT360 installation will be listed. Choose the required Server type(s), to apply the Template to all the Servers of that type.

   2. To apply the template to individual monitors, choose the Selected Monitors option and choose the necessary Monitor(s) from the list displayed.

   3. To apply the template to monitor groups, choose the Business Services option and select from the list of Monitor groups listed.

8. Click on Create Template, to complete your Windows service Template configuration.

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