This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Probes) and MSP Edition (Probes).
There are certain circumstances, when some Manager Applications also need to be intimated about occurrance of fault in the Servers or Applications, being monitored. In such cases, the alerts can be sent as traps to the Manager applications, and they can be viewed by any standard SNMP Manager, such as Trap Viewer, HP Openview, IBM Tivoli etc. The supported versions of SNMP Trap are SNMPv1 and SNMPv2c.
To configure an alert as a trap and send it as an action, follow these steps:
Login to IT360 console with the Username and Password of an Admin user.
Click the Admin tab in the header pane.
Click Actions under Alarms.
Choose Servers & Applications from the Actions profiles for dropdown. The Action Profile Configuration wizard is displayed.
If you select the SNMP trap version v1, specify the following details;
The 'Display Name' for the action.
The 'Destination Address' or the manager application 'Host Name', to which the trap is to be sent.
The 'Destination Port
Number', where the manager host is running.
The following are the details required to be filled for a trap PDU:
The 'Object ID' (OID/Object Identifier) of the management object of a MIB.
The 'Community' for the trap.
The 'Message (Varbinds)', which will be sent as trap varbinds. The message can be
enhanced by using Replaceable Tags.
Note : Multiple Varbinds can be specified by having multiple ObjectIDs and their values as comma separated in "ObjectID" and " Message (Varbinds) " field respectively. For e.g., you can give ObjID1, ObjID2, ObjID3 in the ObjectID field to represent 3 Object IDs and correspondingly give ObjValue1, $RCAMESSAGE (the root cause message will be passed through the replaceable tag - $RCAMESSAGE), ObjValue3 etc., in the varbinds field to specify the values. ObjID1 and ObjValue1 will be passed as varbinds, same is the case with the other varbinds.
Choose the 'Message Format' as 'Plain Text' or 'HTML'.
Select the 'Generic Type' of trap PDU from the combo box.
Note: If you choose the 'Generic Type' as 'enterpriseSpecific', then you should provide the 'Enterprise Specifc Type' and then specify the 'Enterprise OID', as shown in the below screenshot:
If you select the SNMP trap version v2c, the details are same as from step i-vii. Then, you need to mention the 'Community' (default is public) and 'SNMP Trap OID'.
If you select the SNMP trap version v3, the details are same as from step i-vii. Then, you need to mention the 'SNMP Trap OID', 'UserName', 'Context Name' and 'Engine ID' (default is 1234).
Click 'Create Action' to complete the configurations. This lists the Trap Action name and its details, along with the other actions configured, as shown in the below screenshot:
Note: 1. All the fields are mandatory.
2. Click on the 'More Help' link to learn about how to create a trap action.
You can perform the below tasks from the Action Profile Configuration wizard:
Edit the action, by clicking the icon against the required SNMP Trap Action. Edit the Trap Listener Details and click on 'Update Action'.
You can click Add New, for creating more actions.
You can have a trial execution of the action. To do so, click the Execute icon , of that action.