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This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Probes only) and MSP Edition (Probes only).
The following are the different Mail Servers, supported by IT360;
To create a Exchange Server monitor, follow the below steps;
Go to 'Admin -> Servers & Applications' and click on New Monitor link.
Choose Exchange Server.
Enter the IP Address or Hostname of the host, in which the Exchange Server is running.
Enter the SubNetMask of the network.
Provide the Port number, in which the Exchange Server is running. Also, you can provide multiple ports, separated by commas.
Enter the Polling interval time, in minutes.
Select Exchange Server version, from any one of the following - Exchange 2003, Exchange 2000, Exchange 2007, Exchange 2010, Exchange 5.5.
Provide the authentication details, User Name\ Domain Name and Password, for the system, in which the Exchange server is running.
Choose the grouping, to which you want to associate the Exchange Server Monitor, from the combo box:
In the case of Professional Edition, it is Business Service [optional].
In the case of Enterprise Edition - Probe, it is Business Service [optional].
In the case of MSP Edition - Probe, it is Customer and Site [mandatory].
Note: Monitoring of Exchange Server is possible, only if IT360 is running in Windows System. Also the Exchange Server monitor will work, only if WMI is enabled in the remote machine, where the Exchange Server is running.
To create a Mail Server Monitor, follow the steps given below: (Refer the above example screenshot of Professional edition).
Go to 'Admin -> Servers & Applications' and click on New Monitor link.
Choose Mail Server.
Enter the IP Address or Hostname of the host, in which the SMTP server is running.
Enter the SubNetMask of the network.
Enter the SMTP Port number.
Enter an Email ID, available in that SMTP server.
If the SMTP server requires authentication, specify the User Name and Password, by clicking SMTP Server requires Authentication field.
If the POP/Imap service is in a different host, specify its POP/Imap Host (host, where POP service runs) and POP Port. Also provide the authentication details, User Name and Password, for the POP service. If the SMTP and POP/Imap service are running in the same host, then ignore this step.
Enter the Message, to appear in the subject of the mail.
Enter the Polling interval time, in minutes, in Polling Interval field.
Choose the grouping, to which you want to associate the Mail Server Monitor, from the combo box;
In the case of Professional Edition, it is Business Service [optional].
In the case of Enterprise Edition - Probe, it is Business Service [optional].
In the case of MSP Edition - Probe, it is Customer and Site [mandatory].
Run on Server - This option enables you to run the Mail Server monitor in the local instance of IT360.
Run on Agent (EUM) - This option enables you to run the Mail Server monitor from multiple locations. For this, you need to select the necessary agents from there, where you want this monitor to be executed.
Note: Click on the Learn more about EUM link available down the wizard for related information. Refer the below example screenshot of MSP edition (Probe).
If you have added Monitors and not associated them with a Business Service, you can do this manually anytime. For information on associating a Monitor with a Business Service, refer to Associating Monitor with Business Service topic. However, if you are configuring a MSP Probe, it is mandatory to associate the Monitor to the appropriate Customer / Site.
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