SAP CCMS Monitors

This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition - Probes only and MSP Edition - Probes only.

Creating SAP CCMS Monitor

Prerequisites for monitoring SAP Server:

To add SAP Monitor in Windows Vista:

  • Copy msvcr71.dll and msvcp71.dll files from any other windows XP machine to Vista machine (c:windowssystem32), as these dlls are not present in the Windows Vista machine.

  • While creating a SAP monitor, you need a SAP user profile with the following authorization objects:
    S_RFC, S_XMI_LOG and S_XMI_PROD, which are minimum prerequisities for adding a SAP monitor.

Steps for creating SAP CCMS Monitor:

  1. Login to IT360 console with the Username and Password of an Admin user.

  2. Click the Admin tab in the header pane.

  3. Click Discover/Add under Discovery.

  4. Choose the option Add from the Discover / Add type dropdown and select the Application radio button.

  5. In the Add New Monitor wizard displayed, click SAP CCMS under ERP (see this screenshot). In the Add Monitor wizard displayed, do the following:

  6. Enter a Display Name for the server.

  7. Enter the Host Name / IP Address of the host, in which the monitor is running.

  8. Enter the SAP 'Logon client'.

  9. Enter the SAP 'System number'.

  10. Enter the SAP Logon 'Language', such as 'EN' for English.

  11. Enter the Polling Interval time in minutes. (The time interval to monitor the different parameters configured for a Monitor)

  12. Enter the 'User Name' & 'Password' for SAP.

  13. Select 'CCMS Monitor Sets', by clicking on 'Click Here' link. It then displays a list of CCMS monitor sets, present in the SAP server. Select a CCMS monitor set, which you would like to monitor, from the list.

  14. Now, Associate the above Monitor Instances to a Business Service. i.e. choose the Business Service, to which you want to associate the SAP CCMS Monitor, from the combo box. If no Business Service is found, Create one by clicking the Create New Business Service link.

  1. Click Add Monitor(s). Upon adding the SAP CCMS monitor, you can view the details of the newly added SAP CCMS monitor.

Note: Kindly refer SAP CCMS Parameters, to know more about the attributes monitored. Please note that while creating a SAP monitor, you need a SAP user profile, with the following authorization objects: S_RFC, S_XMI_LOG and S_XMI_PROD, which are the minimum prerequisities, for adding a SAP monitor.

See Also:

Monitors - SAP Server Monitor | Create Other New Monitors

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Adding SAP Application running on 64 bit OS:

The steps listed below help you to add the SAP application, which runs on 64 bit OS;

Note: The below mentioned solution will work, only if IT360 runs on 32bit OS and SAP runs on 64bit OS.

  1. Download 'SAP JavaConnector' from the 'SAP_Windows.zip' file. (Please contact, it360-eval@manageengine.com, to get the 'SAP_Windows.zip' file).

  2. Unzip the file.

  3. In machine, where IT360 is running, copy the file 'librfc32.dll' to the'C:\WINDOWS\system32' directory. In addition, copy the files 'sapjcorfc.dll' and 'sapjco.jar' to the '/applications/working/lib' directory.

  4. Verify the 'msvcr71.dll' and 'msvcp71.dll' files, existing in the Windows system directory. Please make sure that you add the dll files to the Windows system directory, only if they do not previously exist.

  5. Restart IT360.

  6. Now, Add Monitor(s).

Tip: If you face problem in adding SAP Monitor in Windows Vista, then it means that 'msvcr71.dll' and 'msvcp71.dll' files are not present in the Windows Vista machine. Simply copy those dlls from any other windows XP machine to the Vista machine ('c:\windows\system32').

Note: The above mentioned solution will work, only if IT360 runs on 32bit OS and SAP runs on 64bit OS.



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