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This section is common to all the editions of IT360, as per the below constraints;
Professional Edition
Enterprise Edition [Applicable to Probes only, and not applicable / relevant to the Central Server, since the configuration of the monitors happens only at the Probe level. However, you may see these discovered monitors from the Central Server]
MSP Edition [Applicable to Probes only, and not applicable / relevant to the Central Server, since the configuration of the monitors happens only at the Probe level. However, you may see these discovered monitors from the Central Server]
IT360 supports monitoring of the following Mail Servers;
It performs the following checks, to ensure its availability, and represents the information in the form of graphs.
Availability tab, gives the Availability history for the past 24 hours or 30 days.
Performance tab gives the Health Status and events for the past 24 hours or 30 days.
List view enables you to perform Bulk admin configurations. Click on the individual monitors listed, to view the following information;
MS Exchange Information Store
MS Exchange Site Replication Store
MS Exchange MTA Stacks
MS Exchange Management
SMTP
POP3
IMAP4
MS Exchange System Attendant
MS Exchange Routing Engine
You can view the performance data, as attributes of the system, via reports and graphs. The following table contains the various data that are being monitored;
SMTP Connections |
Inbound Connections Outbound Connections |
Message Transfer Agent Connections |
Inbound Associations Outbound Associations |
POP & IMAP Connections |
POP Connections IMAP Connections |
Information Store Connections & Users |
Active Connections Active Users |
SMTP Stats |
Local Retry Queue Length Remote Retry Queue Length Remote Queue Length Messages Pending Routing Messages in Local Delivery Currently Undeliverable Messages Categorizer Queue Length |
MTA Stats |
Work Queue Length Message Bytes Per Sec TCP/IP Received Bytes Per sec TCP/IP Transmit Bytes Per sec Total Recipients Queued Work Queue Bytes Queue Length Queued Bytes |
Information Store Stats |
Messages from MTA to IS Messages from IS to MTA Messages Pending Local Delivery Messages Received Per sec Messages Sent Per sec HSOT Cache Hits |
Information Store Mailbox Stats |
Receive Queue Size Send Queue Size Messages Delivered Per min Messages Sent Per min Logon Operations Per sec Used Disk Space |
Directory & Event Service Stats |
Pending Replication Synchronizations Remaining Replication Updates Notify Queue AddressLists Queue Length |
Information Store Public Folder Stats |
Receive Queue Size Send Queue Size Messages Delivered Per min Messages Sent Per min Logon Operations Per sec Used Disk Space |
It connects to the system, in which the Exchange Server is running, to check the availability of the Exchange Server. It then checks for the availability of the following services;
MS Exchange Active Directory Topology
MS Exchange Anti-spam Update
MS Exchange EdgeSync
MS Exchange File Distribution
MS Exchange Mailbox Assistants
POP3
IMAP4
MS Exchange Information Store
MS Exchange Mail Submission
MS Exchange Monitoring
MS Exchange Replication Service
MS Exchange System Attendant
MS Exchange Search Indexer
MS Exchange Service Host
MS Exchange Transport
MS Exchange Transport Log Search
MS Exchange ADAM
MS Exchange Credential Service
MS Exchange Speech Engine
MS Exchange Unified
You can view the performance data, as attributes of the system, via reports and graphs. The following table shows the various data that are being monitored;
SMTP Connections |
Inbound Connections Outbound Connections Messages Sent Per second Messages Received Per second |
POP & IMAP Connections |
POP Connections IMAP Connections |
Transport Queue Stats |
Active Mailbox Delivery Queue Length Retry Mailbox Delivery Queue Length Retry Remote Delivery Queue Length Messages Queued for Delivery Per Second Messages Submitted Per Second Items Queued For Delivery Per Second |
Cache Stats |
No. of Cache Active Connections No. of Cache Idle Connections No. of Cache Connections Cache Total Capacity RPC Requests Sent Per Seconds RPC Requests Outstanding RPC Latency Average ms |
Availability Stats |
Availability Requests Per Second Mailbox Session Hits Public Folder Queries Per Second Public Folder Request Failures Per Second |
Active Directory Access Stats |
Cache Hits Per Second Cache Misses Per Second LDAP Searches Per Second Outstanding Asynchronous Reads |
It connects to the system, in which the Exchange Server 2010 is running, to check the availability of the Exchange Server. It then checks for the availability of the following services;
MS Exchange Active Directory Topology
MS Exchange Anti-spam Update
MS Exchange EdgeSync
MS Exchange File Distribution
MS Exchange Mailbox Assistants
POP3
IMAP4
MS Exchange Information Store
MS Exchange Mail Submission
MS Exchange Monitoring
MS Exchange Replication Service
MS Exchange System Attendant
MS Exchange Search Indexer
MS Exchange Service Host
MS Exchange Transport
MS Exchange Transport Log Search
MS Exchange ADAM
MS Exchange Credential Service
MS Exchange Speech Engine
MS Exchange Unified
You can view the performance data, as attributes of the system, via reports and graphs. The following table shows the various data that are being monitored;
SMTP Connections |
Inbound Connections Outbound Connections Messages Sent Per second Messages Received Per second |
POP & IMAP Connections |
POP Connections IMAP Connections |
Transport Queue Stats |
Active Mailbox Delivery Queue Length Retry Mailbox Delivery Queue Length Retry Remote Delivery Queue Length Messages Queued for Delivery Per Second Messages Submitted Per Second Items Queued For Delivery Per Second |
Cache Stats |
No. of Cache Active Connections No. of Cache Idle Connections No. of Cache Connections Cache Total Capacity RPC Requests Sent Per Seconds RPC Requests Outstanding RPC Latency Average ms |
Availability Stats |
Availability Requests Per Second Mailbox Session Hits Public Folder Queries Per Second Public Folder Request Failures Per Second |
Active Directory Access Stats |
Cache Hits Per Second Cache Misses Per Second LDAP Searches Per Second Outstanding Asynchronous Reads |
Connects to the Mail Server and performs both SMTP and POP operations, by sending and fetching test mails.
Checks both SMTP and POP servers to ensure availability.
Enables performance management by monitoring the response time of the server and updates the status based on a given threshold.
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