Windows Servers

This section is common to all the editions of IT360, as per the below constraints;

This section deals with the performance metrics displayed for windows servers. Refer this page for information about other servers supported by ManageEngine IT360.

Monitored Parameters

IT360 monitors the critical components of Windows servers to detect any performance problems. These components include CPU, memory, disk, network traffic, etc.

The Availability tab shows the availability history of the Windows server for the past 24 hours or 30 days. The Performance tab shows some key performance indicators of the Windows server such as physical memory utilization, CPU utilization, response time and swap memory utilization along with heat charts for these attributes. This tab also shows the health status and events for the past 24 hours or 30 days.

The List view lists all the Windows servers monitored by IT360 along with their overall availability and health status. It enables you to perform bulk admin configurations. Click on the individual monitors listed to view detailed performance metrics. The list view also shows the virtual machines (Windows guest OS) configured in your data center along with their availability and health status. 

To view detailed performance metrics of a Windows server, click on the monitor name listed in the Availability or List View tabs. The performance metrics have been categorized into 6 different tabs:

Overview

This tab provides a high-level overview of the health and performance of the Windows server along with information pertaining to the processes and services running on the system.

Parameters

Description

Monitor Information

Name

The name of the Windows server monitor

System Health

Denotes the health status of the Windows server(clear, critical, warning)

Type

Denotes the type you are monitoring

Host Name

The host name of the Windows system

Host OS

The main OS installed on the system

Last Polled at Specifies the time at which the last poll was performed.
Next Poll at Specifies the time at which the next poll is scheduled.
Today's Availability Shows the overall availability status of the server for the day. You can also view 7/30 reports and the current availability status of the server.

You can use the Custom Fields option in the 'Monitor Information' section to configure additional fields for the monitor.

The overview tab shows dials for CPU, memory and disk utilization. You can click on these dials to view detailed graphs and charts for these attributes. The graphs available are History report, hour of day report, day of week report and heat chart. These graphs can be generated for both real time and historical data.

The CPU and memory utilization - last six hours graph shows the memory usage and CPU usage values for the last six hours. The attributes shown here are swap memory utilization, physical memory utilization (in % and MB), free physical memory (MB) and CPU utilization (%).

The Breakup of CPU Utilization graph provides a break up of metrics for the entire system processor with attributes such as run queue, user time(%), system time(%), I/O wait(%), idle time(%) and interrupts/sec.

The Process Details section shows information about the processes running in the Windows server. You can add processes for monitoring using the Add New Process option. You can also delete unwanted processes and enable/disable reports for specific processes. Click on any of the attributes listed to view more details.

The Service Details section shows the availability of services running in the Windows server. You can add services for monitoring using the Add New Service option. You can also stop, start, restart and delete services from within IT360 itself.

The Monitors in this System section shows the availability and health of the monitors configured in this server. To add new monitors for monitoring, use the Add Monitors option.

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CPU

This tab provides the CPU usage statistics of the Windows server. The tab includes two graphs - one that displays the CPU utilization by CPU Cores and another that shows the Breakup of CPU utilization - by CPU cores. You can view additional reports by clicking the graphs present in the Breakup of CPU Utilization - by CPU cores section. These reports include Break up of CPU Utilization (%) Vs Time, User Time (%) Vs Time, System Time (%) Vs Time, I/O Wait Time (%) Vs Time, Idle Time (%) Vs Time, CPU Utilization (%) Vs Time and Interrupts/sec Vs Time for all the CPU cores.

The CPU tab also shows the following performance metrics:

Parameter

Description
Monitoring Mode
SNMP
WMI
Core The name of the CPU core    
User Time(%) The percentage of time that the processor spends on User mode operations. This generally means application code.

System Time(%)

The percentage of CPU kernel processes that are in use.
I/O Wait Time(%) The time spent by the processor to waiting for I/O to complete.
Idle Time(%) The time when the CPU is idle (not being used by any program)
CPU Utilization(%) Specifies the total CPU used by the system
Interrupts/sec The rate at which CPU handles interrupts from applications or hardware each second. If the value for Interrupts/sec is high over a sustained period of time, there could be hardware issues.

You can also view graphs for these attributes by selecting the necessary CPU core and then choosing the appropriate attribute.

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Disk

This tab displays disk usage and disk I/O statistics of the Windows server.

Parameters

Description
Disk Utilization

Disk

The name of the disk drive

Used(%)

Denotes how much disk space out of the total disk space has actually been used (in percentage)

Used(MB)

The disk space used in mega bytes

The percentage of total usable space on the disk that was free.
Free(%)
Free(MB) The unallocated space on the disk in mega bytes.

Disk I/O Statistics:

Parameter

Description
Monitoring Mode
SNMP
WMI
Transfers/sec The number of read/write operations on the disk that occur each second.
Writes/sec The percentage of elapsed time that the disk drive was busy servicing write requests.
Reads/sec The percentage of elapsed time that the disk drive was busy servicing read requests.
% Busy Time The percentage of time the disk was busy.
Average Queue Length The average number of both read and write requests that were queued for the disk during the sample interval.

You can also delete disks that have been physically removed using the Delete Orphaned Disk option.

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Network

This tab contains metrics related to network interfaces.

Parameters

Description
Network Interface
Name

The name of the network interface present in the Windows system.

Speed(Mbps)

The estimate of the current bandwidth in Mbps

Input Traffic(Kbps)

The rate at which packets are received on the interface, in kilo bytes per second.
Output Traffic(Kbps)

The rate at which packets are sent on the interface, in kilo bytes per second.

Errors

Number of packets that could not be sent or received.

You can also delete interfaces that have been physically removed using the Delete Orphaned Interface option.

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Event Log

This tab shows information pertaining to the recent Windows events.

Parameters

Description
Rule Name The name of the event log rule.
Log File Type The type of the Windows event log file.
Source The source that generated the event.
Event Id The identifier of the event.
Type The type of the event.
User Name User name of the logged-on user when the event occurred. If the user name cannot be determined, this will be None.
Description Description of the event.
Generated Time The time when the event was generated.

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Configuration

This tab contains information about system configuration attributes.

Parameters

Description

System Information
Host Name The name of the system.
Manufacturer The name of the machine manufacturer.
Model Product name that a manufacturer gives to the computer.
Domain The name of the domain to which the system belongs.
BIOS Version

The current BIOS version that is running on the motherboard of the system

OS Information
OS Name The name of the operating system instance.
OS Version Version number of the operating system.
OS Release The latest service pack installed on the computer. If no service pack is installed, the value will be '-'
Manufacturer Name of the operating system manufacturer. For Windows-based systems, this value is "Microsoft Corporation".
OS Installed Date The date the OS was installed on the system.
Registered User Name of the registered user of the operating system.
Windows Directory Windows directory of the operating system.
OS Language Language version of the operating system installed.
Memory Information
Total Physical Memory (MB) Total amount of physical memory as available to the operating system.
Total Virtual Memory (MB) The total amount of area on the hard disk that windows uses as if it were RAM.
Processor Information
Id Unique identifier of a processor on the system
Model The processor model type
Implementation The processor family type.
Manufacturer Name of the processor manufacturer
Speed(MHz) Current speed of the processor
Cache (KB) Size of the processor cache. A cache is an external memory area that has a faster access time than the main memory.
Network Interface Settings
Name The name of the network adapter.
IP Address The IP address configured for this network interface
Type The network medium in use.
Mac Address The Media access control address for this network adapter. A MAC address is a unique 48-bit number assigned to the network adapter by the manufacturer. It uniquely identifies this network adapter and is used for mapping TCP/IP network communications.
Manufacturer The name of the network adapter's manufacturer
Status The current status of the network adapter
Printer Settings
Name Name of the printer
Server Name of the server that controls the printer. If this value is not shown, it means the printer is controlled locally.
Type Denotes whether the printer is controlled locally or remotely
Default Indicates whether the printer is the default one. Values are either True or False.
Status Current status of the printer
Location Physical location of the printer

Hardware Metrics

The following are metrics pertaining to the hardware of Dell and HP servers.

Parameter

Description

Power Monitor power status and recieve alerts in case of a failure.
Fan Monitor fan status and recieve alerts in case of a failure.
Temperature Monitor temperature status and recieve alerts in case of a failure.
Processors Monitor processors and recieve alerts in case of a failure.
Disk Monitor disk status and recieve alerts in case of a failure.
Array Monitor array status and recieve alerts in case of a failure.
Chassis Monitor chassis status and recieve alerts in case of a failure.

Note:

Currently hardware performance monitoring is supported in SNMP and WMI monitoring mode.

Hardware Configuration option available under Host Details in the right hand side of the details page, will allow you to opt for the various hardware components you want to monitor. This operation can also be done using thePerformance Polling option under the Admin tab which will globally configure the hardware stats.

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See Also:

Creating New Windows Server Monitor



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