Migration Management in IT360

This section discusses the different migration possibilities in IT360 that fulfills the "change anything at any time" principle.

Compatible Versions for Migration

The below table lists the compatible versions for each of the point products, from which you can migrate to the latest version of IT360 (Build Number 9100).

You can view the version of the point products that are compatible with IT360, from the IT360 console. Navigate to 'Settings -> Support' and check the 'Product Information' section.

If the version of the point product that you are using is the same as that of the one mentioned in the 'Product Information' section, then you can directly migrate to IT360. If not, you have to make your point product to be in sync with the version mentioned there, and then upgrade to IT360.

Sl.No:
Name of the Point Product
Compatible Version
1.
AppManager
11000
2.
OpManager
10200
3.
ServiceDesk Plus
8200
4.
MSPDesk
8104

Note:

  1. It is strongly recommended to take a backup of the data, before migrating. This helps in preventing any accidental loss of the data.
  2. For more information, please write to it360-eval@manageengine.com.

Possible Migrations

IT360 provides you with a variety of migration procedures:

  1. IT360 Installation Migration from One Server to Another

  2. Data Migration from IT360 Professional Edition to IT360 Enterprise Edition

  3. Data Migration from Applications Manager to IT360

  4. Data Migration from OpManager to IT360

  5. Data Migration from Standalone ServiceDesk Plus to IT360 ServiceDesk

  6. Data Migration from IT360 ServiceDesk to Standalone ServiceDesk Plus

  7. Migration from Standalone Oputils to IT360 Plugin Mode Oputils

  8. Inventory data migration from MySQL database to Microsoft SQL database



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