Discovering Networks

Introduction:

This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Probes only) and MSP Edition (Probes only).

You can discover devices on a network, by either specifying a range or the entire network.

IT360 uses ICMP/Nmap, to discover the devices on a network, and configure under the Networks module.

Discover a Range of Devices:

To discover devices from a selected range, specify the Start and End IP addresses and select the Netmask for the devices, to be discovered within that range.

Steps to Discover Range of Devices:

1. Go to 'Admin --> Networks --> Discover Devices'.

2. Now, you can discover the range of devices, in any one of the below ways;

   1. Use IP Range

   2. Use CIDR

   3. CSV File Import

Discover Using IP Range:

1. Select the option: Use IP Range, and enter the following details;

   For Professional & Enterprise Editions:

   1. Start IP: Specify the IP address of the device, in the range, from where IT360 should start discovery.

   2. End IP: Specify the IP address, till which IT360 should discover.

   3. Netmask: Select the correct netmask.

   4. Credentials to use: Select the credentials, to be used for discovery. Click the Add Credential button, to Configure Credentials.

Note: Credentials are required for collecting data for various parameters through SNMP, WMI/Windows, or Telnet/SSH protocols. When you choose all credentials by checking 'Select All', the appropriate credentials for the device will be detected automatically and get mapped to the device.

For MSP Edition:

You need to configure the below details, in addition to the above a-d;

5. Customer Name: Choose the name of the Customer, whose devices need to be discovered.

6. Site Name: Choose the name of the Site, the devices under which need to be discovered.

Note: In order to select the Customer/Site, you should have Added the Customer/Site.

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Discover a Complete Network Using CIDR:

Specify the Network IP to discover the entire network.

2. Select the option: Use CIDR, and enter the following details;

   For Professional & Enterprise Editions:

   1. Network IP: Specify the Network IP to be discovered.

   2. Credentials to use: Select the credentials to be used for discovery. Click the Add Credential button, to Configure Credentials.

Note: Credentials are required for collecting data for various parameters through SNMP, WMI/Windows, or Telnet/SSH protocols. When you choose all credentials by checking 'Select All', the appropriate credentials for the device will be detected automatically and get mapped to the device.

For MSP Edition:

You need to configure the below details, in addition to the above a & b;

3. Customer Name: Choose the name of the Customer, whose devices need to be discovered.

4. Site Name: Choose the name of the Site, the devices under which need to be discovered.

Note: In order to select the Customer/Site, you should have Added the Customer/Site.

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Discover Using CSV File Import:

You can import a set of IP addresses for discovery from a csv file.

3. Select the option: CSV File Import, and enter the following details;

   For Professional & Enterprise Editions:

   Create a csv file (as shown below), with the details such as, Name/ IPAddress of the device, DisplayName and DevicType. Enter the following details in the respective fields;

   1. File location: Click on the Browse button and select the CSV file, from which you want the devices to be discovered and imported.

   2. View: Click this button to view the CSV file columns. Refer the screenshots below.

   3. Select the Device Name/IP, Display Name and Device Type in the Configure fields from CSV file window and click OK.





4. Provide the correct NetMask and the Credentials to use.

Note: Credentials are required for collecting data for various parameters through SNMP, WMI/Windows, or Telnet/SSH protocols. When you choose all credentials by checking 'Select All', the appropriate credentials for the device will be detected automatically and get mapped to the device.

For MSP Edition:

You need to configure the below details, in addition to the above a-d;

5. Customer Name: Choose the name of the Customer, whose devices need to be discovered.

6. Site Name: Choose the name of the Site, the devices under which need to be discovered.

Note: In order to select the Customer/Site, you should have Added the Customer/Site.

3. Once you have discovered the range of devices, by using any one of the above ways (i-iii), click on Discovery, for the device discovery to get started.

Note: The SNMP Read/Write communities, or passwords, specified during discovery configuration, is used for monitoring the devices.

4. After the successful discovery of the devices, all the discovered devices are listed category-wise.

Import the Devices into IT360:

All the discovered devices are listed category-wise (Refer the below screenshot).

Now, you can import those devices, by following steps;

1. Click on Import Devices, to add the required devices for monitoring.

2. Click on Finish, once the devices are added under IT360's Networks module, to complete the process and go to the 'Admin' page.

3. Else, if you want to discover some more devices, then click 'Discover More' and you will be taken back to the 'Discover Devices' page, where you can once again repeat the process.

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