Discovering Networks

Introduction

This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Probes only) and MSP Edition (Probes only).

You can discover devices on a network by either specifying a range or the entire network. IT360 uses ICMP/Nmap, to discover the devices on a network.

Discover a Range of Devices

To discover devices from a selected range, specify the Start and End IP addresses and select the Netmask for the devices, to be discovered within that range.

Steps to Discover Range of Devices

  1. Login to IT360 console with the Username and Password of an Admin user.

  2. Click the Admin tab in the header pane.

  3. Click Discover/Add under Discovery.

  4. By default, the option Discover will be selected from the Discover/Add type dropdown, else select it.

  5. Now, choose any one of the following options to discover the range of devices:

    1. Use IP Range

    2. Use CIDR

5.1 Discover Using IP Range:

  1. [This step is applicable only for MSP edition, else directly go to step: 2] Choose Customer/Site. In order to select the Customer/Site, you should have Added the Customer/Site

    1. Customer Name: Choose the name of the Customer, whose devices need to be discovered.

    2. Site Name: Choose the name of the Site, the devices under which need to be discovered.
  1. Enter the following details:

    1. Start IP: Specify the IP address of the device, in the range, from where IT360 should start discovery.

    2. End IP: Specify the IP address, till which IT360 should discover.

    3. Netmask: Select the correct netmask.

    4. Select appropriate 'Credentials to use' required for the device. To do this, you should have previously configured the credentials, else add a new credential by clicking Add Credential. Enable the Select All checkbox to select all the available credentials.

  2. Click Discover.

    Note:

    1. Credentials are required for collecting data for various parameters through SNMP, WMI/Windows, or Telnet/SSH protocols. When you choose all credentials by checking 'Select All', the appropriate credentials for the device will be detected automatically and get mapped to the device.

    2. As you click Discover, along with the above range of devices, the services, which were chosen to be scanned during discovery, while creating Application templates, also get discovered.

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5.2 Discover a Complete Network Using CIDR:

  1. [This step is applicable only for MSP edition, else directly go to step: 2] Choose Customer/Site. In order to select the Customer/Site, you should have Added the Customer/Site

    1. Customer Name: Choose the name of the Customer, whose devices need to be discovered.

    2. Site Name: Choose the name of the Site, the devices under which need to be discovered.
  1. Enter the following details:

    1. Network IP: Specify the Network IP to be discovered.

    2. Select appropriate 'Credentials to use' required for the device. To do this, you should have previously configured the credentials, else add a new credential by clicking Add Credential.

      Note: Credentials are required for collecting data for various parameters through SNMP, WMI/Windows, or Telnet/SSH protocols. When you choose all credentials by checking 'Select All', the appropriate credentials for the device will be detected automatically and get mapped to the device.

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  1. Click Discover. Now all the discovered devices get listed category-wise (Refer the below screenshot).

  1. Import the Devices into IT360: Now, you can import those devices by following steps

    1. Click on Import Devices, to add the required devices for monitoring.

  1. Click on Finish, once the devices are added under IT360's Networks module, to complete the process and go to the 'Admin' page.

  2. Else, if you want to discover some more devices, then click 'Discover More' and you will be taken back to the 'Discover Devices' page, where you can once again repeat the process.

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