This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Probes only) and MSP Edition (Probes only).
IT360 shows the connectivity between a switch and other connected devices (discovered and available under Networks module) in the network, under Switch Port Mapper. You can get the details such as the MAC address, IP Address and DNS names of the devices connected to the switch.You need to provide the details such as the community string and port number of the switch (if required) and the details of the Server or Router that may contain the layer 3 details.
Reach the Switch Port Mapper wizard by any one of the below ways:
From Admin Tab
From Device Snapshot Page
Click the Admin tab.
Click Tools under Monitoring Configuration.
Select a Switch from the Switch Name dropdown (if you have navigated from the Device Snapshot page, this field shows the default value). Otherwise, create a switch by choosing Add Switch from the dropdown and then following these steps.
Select a Server\Router to see more Mac to IP resolution.
Click the Show Mapping button to view the mapping details.
Click the Refresh button to allow IT360 to dynamically query the device and list the new set of MacAddresses connected to the switch.
Click the Go to Switch link to view the Device Snapshot page of the switch.
Go to the Device Snapshot page of the Switch.
Click Switch Port Mapper under the Device Info dropdown.
Follow these steps.