Time Based Availability Reports

This section is common to all the editions of IT360 - Professional Edition, Enterprise Edition (Both Central & Probes) and MSP Edition (Both Central & Probes).

You can generate time-based availability reports of devices from Reports -> Networks. From the detailed report page that is displayed, you can select the desired Date/Time and generate the Time-Based Availability Reports, for that particular time period alone. You can also add/modify/delete a time name from the Time Window box.

This section explains the following in detail:

Steps to Generate Time-Based Availability Report - Professional Edition and Enterprise & MSP Editons (Probes)

Go to the Reports page, by following the steps:1-3.
Now, in the pop- up window displayed, click the Edit Report button available at the top right corner. The fields are displayed in edit mode, as shown below:

Configure the following information:
1. Select the option Custom Period from the Period dropdown.
2. Choose the desired Time Name (e.g. Full 24 hours) from the Time Window dropdown.
3. Choose the desired Start Date/ Time and End Date / Time. (These fields are enabled, only if you choose Custom Period from the Period dropdown)
4. Click Show Report.
The report for the selected time period is generated.

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Steps to Generate Time Based Availability Report - Enterprise & MSP Editons (Central)

Go to the Reports page, by following the steps:1-4.
Now, in the pop- up window displayed, click the Edit Report button available at the top right corner. The fields are displayed in edit mode, as shown in below screenshot:

Note: In the case of Central server, you can edit only the Probe-level reports and not the Global Reports (i.e, the Availability Report and Health Report).

Configure the following information:

Select the option Custom Period from the Period dropdown.

Choose the desired Time Name (e.g. Full 24 hours) from the Time Window dropdown.

Choose the desired Start Date/ Time and End Date / Time. (These fields are enabled, only if you choose Custom Period from the Period dropdown)

Click Show Report.

The report for the selected time period is generated.

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Steps to Add/Modify/Delete a Time Name (Chosen from Time Window)

Open the Report Config file (\networks\Conf) in Notepad/Wordpad and enter the following information:

Add Time Name:

<Root>
    <Configurations>
        <TimeWindow Name="Full 24 hours" Value="0-24"/>
        <TimeWindow Name="8:00 AM - 8:00 PM" Value="8-20" />
        <TimeWindow Name="6:00 AM - 9:00 PM" Value="6-21" /> [New Time Window Name. Enter your desired values.]
    </Configurations>
</Root>

Modify Time Name:

<Root>
    <Configurations>
        <TimeWindow Name="Full 24 hours" Value="0-24"/>
        <TimeWindow Name="10:00 AM - 10:00 PM" Value="10-22" /> [Existing Time Window Name that is modified. Enter your desired values.]
    </Configurations>
</Root>

Delete Time Name:

To delete an existing Time Name, simply delete name in the Report Config file.

Note: After adding/modifying/deleting a Time Name, restart IT360.

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