One View of IT with Integrated IT Operations and
IT Service Management

Integrated IT Management with IT360

Businesses view IT as a key strategic asset, yet are often frustrated when the performance and business value of key IT components such as applications, networks, storage, servers and databases can only be monitored and managed independently using silo'ed IT management tools.

Integrated IT management enables business managers to better understand, anticipate and respond to IT-driven business events. As businesses seek the holy grail of measurable Return On IT through "a single pane of glass" that spans all IT domains, a new and powerful class of integrated IT management solutions has emerged.

ManageEngine IT360 is a truly integrated solution that eliminates the siloed approach to IT management, ensuring that IT operations and service management groups can work together to quickly identify, troubleshoot and resolve critical performance issues before they impact the bottom line. The ManageEngine IT360 dashboard gives IT and business managers a 360° view of key performance and service level indicators to manage IT against real business outcomes and provides the desired transparency, visibility and manageability of applications, infrastructure and business services.

IT360 for Enterprise

  • ITIL-enabled Service Management
  • Distributed architecture for scalability
  • High availability for redundancy
  • Monitor geographically distributed network
  • End-user experience management
  • Strong security based on role based access control

IT360 for Service Provider

  • All features of enterprise edition, plus...
  • Unified & Integrated MSP platform
  • Multi-tenancy & customer data segmentation
  • Customer & sites specific dashboards, SLA & reports
  • Downtime scheduler for accurate SLAs
  • White-labeling of MSP solution

Trusted By

Success Stories

With IT360, we moved from multiple IT tools to one integrated, end-to-end monitoring solution. A single console gives us a unified view into all our IT infrastructure. It also gives us business insight needed to make accurate decisions and report back to our customers. The flexibility and ease of implementation of IT360 gets us to market faster while providing a lower total ownership cost.

- Senthil Manimuthu,
Executive Director of IT, Infrastructure, PMSI

Research I've done over the last few months on BSM solution requirements shows that customers want three things relative to existing BSM solutions: lower cost, reduced complexity, and faster time to value. ManageEngine IT360 directly delivers on those needs. It also goes further by including capabilities like a service desk that are not typically bundled even in far more expensive solutions.

- Paul Burns,
Research Director, EMA