Logging a Trouble Ticket to ServiceDesk Plus

 

 

Following are the steps to configure a notification profile to log a trouble ticket to ServiceDesk Plus.

  1. Ensure that the servers settings are configured properly.

  2. Under Admin tab, click Notification Profiles.

  3. On the right, click Log a Ticket under Add New

  4. Configure the following notification profile details

After the profile is created, you can associate it to the required devices.

 
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