Configuring SMS Alerts

 

You can configure OpManager to send SMS to network administrators whenever a fault is detected in the device. You can create separate profiles for each administrator and assign them to devices so that whenever a device has trouble, depending on the trouble, SMS is sent to the technician concerned.

 

OpManager supports email-based SMS alerts and also modem-based SMS alerts.

 

Please note that Modem-based SMS alerts comes as an add-on over OpManager and needs to be licensed seperately.

 

 

Modem-based SMS Alerts

 

To create a modem-based SMS notification profile, here are the steps:

  1. Configure the SMS Server Settings.
  2. Click the Admin tab.
  3. Under Alerts, click Notification Profiles. 
  4. From Modem-based SMS column, click Add New.
  5. Type the profile name.
  6. Type the mobile number.
  7. Select the required alarm variables. The selected variables will be seen in the sms alert received.

Refer to the support modems list to use this notification profile.

 

 

Email-based SMS Alerts

 

To create an email-based SMS notification profile, follow the steps given below:

  1. Configure the Mail Server Settings if you have'nt configured yet.
  2. Click the Admin tab.
  3. Under Alerts, click Notification Profiles. 
  4. From Email-based SMS column, click Add New.
  5. Assign a meaningful name to this profile.
  6. Type valid To and From Email addresses.
  7. Select the required alarm variables that you would like to see in the sms alert.
  8. Save the Profile.
  9. Associate the profile to the required devices. This triggers alerts when faults occur.

Note: Primary and secondary SMTP server settings can be provided in the Mail Server Settings page in OpManager. Whenever a new SMS profile is created, the values of the primary SMTP server and the authentication details will be considered from the Mail Server settings. Refer to Configuring Mail Server Settings for steps to enter the details. If the SMTP server is not available while sending e-mail, secondary mail server will be used to send the mail automatically.

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