You can configure OpManager to send SMS to network administrators whenever a fault is detected in the device. You can create separate profiles for each administrator and assign them to devices so that whenever a device has trouble, depending on the trouble, SMS is sent to the technician concerned.
OpManager supports email-based SMS alerts and also modem-based SMS alerts.
Please note that Modem-based SMS alerts comes as an add-on over OpManager and needs to be licensed seperately.
Modem-based SMS Alerts
To create a modem-based SMS notification profile, here are the steps:
Refer to the support modems list to use this notification profile.
Email-based SMS Alerts
To create an email-based SMS notification profile, follow the steps given below:
Note: Primary and secondary SMTP server settings can be provided in the Mail Server Settings page in OpManager. Whenever a new SMS profile is created, the values of the primary SMTP server and the authentication details will be considered from the Mail Server settings. Refer to Configuring Mail Server Settings for steps to enter the details. If the SMTP server is not available while sending e-mail, secondary mail server will be used to send the mail automatically.