Download Service Pack

Important :

We recommend users to move to the latest version OpManager 9 build #9011 released on January 5th, 2012 (README) (How can I find my Build number?)

• An end of support has been announced for OpManager Version 6.x and Version 7.x.
• Only users with a valid AMS (Annual Maintenance and Support) contract are eligible to download Service packs and other upgrades. Refer http://www.manageengine.com/support.html for more details.

Choose your upgrade path

Remember to restart OpManager after applying each .ppm file for the changes to take effect.

Current build	Upgrade path to
9010	Install the Hot fix for moving to build 9011
8810 / 8811 / 8812 / 9000	Please fill this form to move to build 9010 Install the Hot fix for moving to build 9011
8000 to 8723	8810 (Service Pack) Please fill this form to move to build 9010 Install the Hot fix for moving to build 9011
7200 to 7205	8000 (Upgrade pack) 8810 (Service Pack) Please fill this form to move to build 9010 Install the Hot fix for moving to build 9011
Note: Customers using builds earlier to 7200, please get in touch with our support team at opmanager-support@manageengine.com, for upgrade assistance. (Find out which Build you are in).

Upgrade OpManager plug-ins to the latest version: NetFlow plug-in upgrade packs | NCM plug-in upgrade packs

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Instructions to apply the Upgrade Pack⁄Service Pack

1. Shut down OpManager. (If OpManager is running as a service, stop the service from Control Panel > Services window)
2. Take a backup by executing the command <opmanager-home>/bin/backup/BackupDB.bat
3. Run the script 'UpdateManager.bat (UpdateManager.sh for Linux) in the <opmanager-home>/bin folder. This opens the Update Manager tool.
4. Click "Browse" to select the Upgrade Pack file (the .ppm file that you'd downloaded) and choose "Install".
5. Follow the on-screen instructions to apply the Service/Upgrade Pack.
6. Once the upgrade is complete, start OpManager Server.

How can I find the build number of OpManager?

1. In the Web Client click the "About" link on top right of the page.
2. Search for the 'Build Number' among the product details listed.
3. Check the following image guide to locate the build number.

Need help ?

Want help with upgrading OpManager to the latest version? Contact OpManager Support

Know what's coming up next with OpManager, click here for the product road map.