IT Management from the Cloud

Manage your IT from the cloud using our award-winning IT management solutions

ServiceDesk Plus On-Demand

SaaS-based IT Help Desk

ServiceDesk Plus On-Demand

  • SaaS-based IT help desk and IT service management software
  • Help desk: self-service portal, knowledge base, request auto routing, notifications, SLA management, email integration, and more
  • Service management: integrated asset management, purchase management, contracts management, and more
  • ITIL support includes out-of-the-box workflows to implement incident, problem, change, and release management with CMDB
Site24x7

Website and Server Monitoring

Site24x7

  • Monitor end-user experience of your web applications and websites from 50+ locations worldwide
  • Displays public status pages for your APIs about your service
  • Monitor applications and web service performance from locations close to your customers
  • Complementary to ManageEngine Applications Manager, which monitors end-user experience from within the datacenter
Site24x7 APM Insigh

Application Performance Monitoring

Site24x7 APM Insight

  • SaaS-based application performance monitoring delivered on demand
  • Gives DevOps teams unmatched visibility into behavior of Java, .NET, and Ruby on Rails applications
  • Helps developers better visualize web transactions end to end, with performance metrics of all components starting from URLs to SQL queries
  • Promotes faster identification and resolution of performance degradation issues
Recovery Manager Plus

Active Directory Backup and Recovery

Recovery Manager Plus

  • On-Demand solution for automated, incremental backups of Active Directory objects (For on-premise solution click here)
  • Simple and granular restoration down to the attribute level
  • Change tracking to undo changes
  • Detailed version management of each attribute change
  • Provision to roll back Active Directory to an earlier state

Customer Stories

  • "By monitoring from our customer locations, Site24x7 has enabled us to test real end-user experience, and aided our support help desk by more than 100%!"

    - Brian Fraser, IT Operation Manager