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Desktop Central 7

Windows Desktop Management Software

The Storage Control Block address in invalid

Problem

Patch Scanning/Inventory Scanning fails with error message - "The Storage Control Block address is invalid".

Cause

Patch Scanning/Inventory Scanning will fail due to one or more of the following reasons:

  • DesktopCentral Agent might have been uninstalled from the failed machine.
  • The binaries of DesktopCentral Agent is not available in the failed machine(dcpatchscan.exe in case of Patch scanning failure or dcinventory.exe in case of inventory scan failure).
  • DesktopCentral Agent installed on the failed machine might be corrupted.

Resolution

Check the availablity DesktopCentral Agent on the failed machine.

  • If the Desktop Central Agent is absent, then install it and try scanning.
  • If Desktop Central Agent is available, check the agent binaries under %systemdrive%\Program Files\DesktopCentral_Agent\bin folder.

Applies to: Patch Scanning, Inventory Scanning

Keywords: Patch Management, Patch Scanning, Inventory Management, Inventory Scanning

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