Network Fault Monitoring

Event-Alarm Correlation, Color-coded Alarms & Event History

OpManager performs intelligent event processing.

It correlates raw network events, filters unwanted events and presents only meaningful alarms to the operator.

It supports color-coded alarms which are presented in a user-friendly format.

Administrators can view the event history associated with an alarm and manually clear or delete alarms.

Network Fault Notifications

OpManager's notification mechanism can notify you through SMS and/or Email whenever an alarm occurs.

Administrators can also configure OpManager to run external programs or homegrown scripts automatically when an alarm occurs.

SNMP Trap Support and Custom MIBS Support

Most network devices now-a-days are capable of sending out SNMP traps when a fault occurs.

A good network fault monitoring system should be able to support SNMP traps and provide meaningful information to the operators. OpManager does exactly that by providing support for basic SNMP traps out-of-the-box.

Operators can also add support for traps from any custom SNMP MIB. OpManager can extract useful information that is sent with SNMP traps as variable bindings. (SNMP varbinds)

So if you have bought devices from different vendors, all you need to do is get access to those vendor-specific MIBS and you can easily have OpManager monitoring critical variables on that device.

Alerts and Thresholds

OpManager supports various alert mechanisms and can alert an operator when a device or service goes down.

OpManager can also be configured to alert operators when a service or health check counter on a device exceeds or goes below a certain limit.

Operators can specify their threshold rules for a service, application or device and can have OpManager alert them when the threshold rule is violated.

Alarm Handling

Acknowledging Alarms

– While working on multiple alarms at the same time, Op Manager allows operators to quickly mark alarms on which they have already initiated action, much like marking emails as read or unread. Acknowledging alarms is another small but extremely useful feature for operators to keep track of new alarms and the ones that they have already been read and acted upon.

Alarm Escalation Rules

- OpManager allows IT administrators and managers to set up automatic alarm escalation rules. For example, IT managers can setup an escalation rule to get a report of server alarms that are currently open for more than one hour. This report can be periodically sent to the IT manager by email.