ServiceDesk Plus 8.1

– ITIL Ready Help Desk Software with Asset Management

Demystifying ITIL

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Self-Service Portal Knowledge Base Service Level Agreements Multi-site Support	Custom Request Form Scheduler Help Desk Reports Flash Reports	Help Desk API Automated Password Reset Tool Business Rules Help Desk Notifications	Automatic Ticket Dispatch Email Commands Data Archiving Remote Control

Asset Management		ITIL Ready	Integration

IT Asset & Inventory Management Asset Scanning Asset Discovery Track Assets Software Asset Management	Software License Tracking Inventory Catalog Purchase Order Tracking Contract Management Inventory Reports	ITIL Service Catalog ITIL Incident Management ITIL Problem Management ITIL Change Management ITIL CMDB (Configuration Management Database)	OpManager Integration Applications Manager Integration MSP Center Lite Integration Desktop Central Integration Mobile & PDA Integration

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How ITIL can help SMBs ITIL Heroes Handbook When Reality Hits ITIL Implementation	Help Desk Software Help Desk Management Web Based Help Desk	IT Help Desk Software Trouble Ticket Software Help Desk Application	Help Desk Solutions Help Desk

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US Intl :	+1 800 443 6694	(alternate number)
Australia :	+1 800 631 268	\|	UK :	0800 028 6590

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