How AD360 saved the day for Interglobe Enterprises' IT team

About the company

InterGlobe Enterprises is a large Indian conglomerate holding leadership positions in aviation, hospitality, and travel-related services. Established in 1989 and headquartered in Gurugram, InterGlobe employs more than 24,000 professionals globally. Its business ventures include civil aviation (IndiGo), airline management, travel commerce, advanced pilot training, aircraft maintenance engineering, and real estate.

Company

Interglobe Enterprises

Industry

Aviation

Location

India

Business Challenge

With more than 20,000 employees at InterGlobe, IT manager Gautam Gupta and his team found it challenging to address all the issues reported by end users at their company. When asked what was troubling his team, Gupta explained, "We have 25,000 to 30,000 users. We have Active Directory and Microsoft Exchange on-premises. So, our IT operations team in Delhi gets a lot of calls from different users about security and access issues." It was becoming too much for the IT team to handle, so they began looking for a solution to help with everyday IT management.

"AD360 greatly improved our efficiency and reduced our effort hours."

AD360 to the Rescue

After looking at several solutions, Gupta and his team decided to go with the secure end-user password management module of AD360.

When asked how installing AD360 has helped his company’s operations, Gupta explained, "We used to receive lots of calls about users wanting to reset their password. The call volume has reduced drastically with the help of the password reset tool."

Aside from the end-user password management module , InterGlobe is using two other AD360 modules, an Active Directory management and reporting solution and an Active Directory auditing solution. "These three solutions have increased our productivity and reduced our manual efforts," said Gupta.

About AD360

AD360 is an integrated identity and access management (IAM) solution for managing user identities, governing access to resources, enforcing security, and ensuring compliance. From user provisioning, self-service password management, and Active Directory change monitoring, to single sign-on (SSO) for enterprise applications, AD360 helps you perform all your IAM tasks with a simple, easy-to-use interface.

AD360 provides all these functionalities for Windows Active Directory, Exchange Servers, and Office 365. With AD360, you can just choose the modules you need and start addressing IAM challenges across on-premises, cloud, and hybrid environments from within a single console.

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