Applications Manager

Integrating with Applications Manager

Integrate with Applications Manager and generate detailed reports on alarms, monitor groups, inventory, performance data and much more. Analytics Plus sources data from Applications Manager via it's API using your login credentials.

 

Highlights of Application Manager Integration

Analytics Plus offers out of the box reporting using data from the following modules:

  • Inventory: List of monitors configured in Applications Manager
  • Alarms: Snapshot of active alarms in Applications Manager
  • Alarm history: A log of alarms generated in Applications Manager
  • Monitor Groups: Details of monitor groups
  • Performance metrics: Performance metrics of monitors

Get these reports generated automatically with up-to-date data, set timeline filters and gain a complete overview on the dashboard. For a full list of reports offered, click here.

Prerequisites

  • Applications Manager should be accessible from the server on which Analytics Plus is running.

  • The Applications Manager build should be 12810 and above

  • If you are running the 'Enterprise' edition of Applications Manager, the integration needs to be done on the Admin server.
  • The default port used by Analytics Plus is 8443 (unless changed at the time of installation). Please make sure this port is open on your firewall prior to integration. To verify port access, try launching the Analytics Plus web client from the Applications Manager server

  • If both your applications (Applications Manager and Analytics Plus) are running on the same server, you don't have to worry about the port access. 

Supported Applications Manager Editions

  • Professional

  • Enterprise

Setup

Step 1: Log into Analytics Plus and click on the Applications Manager tile under the Import your data option.

Step 2: In the pop-up screen:

  • Enter the Applications Manager webclient URL. Applications manager server url is the name of the server where Applications Manager is running.

  • Enter the Applications Manager API key. The API key should be that o a user who has administrator privileges in Applications Manager.

How do APIs work?

The API key can be generated from the Applications Manager web console

Click on the Admin tab Under Applications Manager Server Settings, click on REST API. The API key is generated - eg.7b5fde68148fa2419bc2f1a1ab87e757. Generating the API key is a one-time process.

  • Choose the frequency of data synchronization between Applications Manager and Analytics Plus.

  •  Click on the "Sync Now" button, to complete the Integration process.

Step 3: On successful integration with Applications Manager,a workspace is created by the name "ManageEngine IT Operational Analytics"..

Settings

To edit the Integration Settings, click on the "ManageEngine Applications Manager" button that appears below the workspace name.

The Synchronization summary displayed with data such as:

  • ManageEngine Applications Manager Integration: Host name and port in which the integrated Applications Manager is running.

  • Last data sync status: Status of the most recent synchronization
  • Last data sync time: Time at which the most recent synchronization was completed.
  • Schedule: The frequency of data synchronization between Analytics Plus and Applications Manager
  • Next Schedule time: Time at which the next data syncronization is scheduled to happen.
  • Manual Sync done: Number of times the data has been manually synchronized in a particular day.

  • To edit the synchronization settings, click on the "Edit Setup" option that appears on the Synchronization status page.

  • Make the necessary changes and click on "Save" for the changes to take effect.

Data synchronization behaviour 

This table describes the synchronization behavior with Applications Manager.

Module

Synchronization behaviour

Alarms

Analytics Plus fetches all alarms during Initial synchronization.

New alarms will be appended to the workspace during successive synchronization intervals.

Events

Analytics Plus gathers the alarms generated in the last 30 days during the initial synchronization.

Inventory and Monitor Groups

A complete refresh occurs during every synchronization cycle.

Performance data

A detailed explanation of the synchronization behavior is available in the section below this table

Monitor Group History

A snapshot of monitor group health is fetched during each synchronization cycle and is appended to the data table.

Data fetch pattern for Applications Manager performance data

Performance data synchronization is limited to 10 monitors during the first synchronization cycle. Subsequent synchronizations will fetch performance data in batches of 200 monitors. After the performance data synchronization is complete for all monitors, the cycle repeats after 24 hours.

Example

An Applications Manager installation with 500 monitors and a synchronization interval of 15 minutes, will have the following behaviour.

  • At 9 AM: Performance data for 10 monitors is fetched

  • At 9:15 AM: Performance data for the next 200 monitors

  • At 9:30 AM: Performance data for the next 200 monitors

  • At 9:45 AM: Performance data for the last 90 monitors

  • Between 10:00 AM and 8:45 AM (following day): Performance data synchronization will be paused

Points to note

  • Batch size for initial synchronization: 10 monitors

  • Batch size for successive synchronizations: 200 monitors

  • Time interval for two complete synchronizations: 24 hours

Known Issues:

  • Combined alarm charts will include unmanaged monitor alarms.

  • Monitor group alarm related charts will include unmanaged monitor alarms. 

  • An attempt to drill down on certain charts, throws an error. You can contact the support team for a workaround on the same. 

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