Manage Settings

Manage Settings

The Manage Settings page allows the Server Administrator to control all product settings. To access this page, click the Settings icon displayed on the top-right corner of your ManageEngine Analytics Plus page.

Mail Configuration

Mail servers are configured to send emails to desired destinations. For instance, when you send scheduled emails of your reports, you need to the configure mail server through which mails are to be sent. 

Follow the given steps to configure the mail server:

  • In the Settings page, click the Mail Configuration tab.

  • Provide the SMTP server name and the port number.

  • Provide the email address . It will be used as the sender address.

  • Provide the user name and password, if the SMTP server requires authentication details (Select the checkbox).

  • For TLS Support in the mail server configuration, click the TLS Enabled checkbox.

  • To enable Secure Connection(SSL), check the SSL Enabled checkbox.

  • If the chosen mail server is down for some reasons, you have an option to configure a Standby Mail Server that functions as a back up mail server. Check the Configure a standby mail server checkbox.

  • To test if the configured settings are functioning properly, click the Test Primary Server Settings button.

  • Click Save to save the configuration.

  • The SMTP server is configured and all the e-mails will be sent through this server.

Proxy Configuration

To monitor any URL that is available on the Internet, the requests have to be routed through a HTTP proxy server. This can be done by setting up the proxy configuration.


Follow the steps given below to configure a proxy server:

  • Open Settings by clicking on the Settings icon present on the top right corner of the ManageEngine Analytics Plus product.

  • Click on the Proxy Configuration tab.

  • Select the Automatically detect settings radio button present on the top, if the proxy is to be detected automatically and click on the Save button.

  • To specify the proxy settings manually, select the Use a proxy server radio button present on the top, and specify the following details:

    • Host and port number of the proxy server.

    • Username and password of the user to access the Internet.

    • Specify the Internet addresses you want to connect to without using a proxy server. Use comma (,) to specify multiple IP's.

  • Click on the Save button.

  • All request to the Internet will then be routed through the proxy server.

  • To disable the proxy, select the Disable Proxy radio button and click Save.


Logo rebranding allows you to customize the ManageEngine Analytics Plus product logo that is displayed within the ManageEngine Analytics Plus product. This support is available only in the Professional edition of ManageEngine Analytics Plus. 

Instructions to rebrand:

  • Drag and drop the desired image into the logo image section of the rebranding window. You can also click inside the logo image section of the rebranding window which will open up a window, allowing you to browse through your local files and select the preferred image as your logo (supported image types: gif, jpg, jpeg, bmp and png).

  • Enter the required login description or tagline in the Login description field.

  • Click the Save button for the changes to take effect.


  • Recommended optimum image dimension: 185 x 30 pixels.

  • Change in login description requires a server restart to take effect.

  • Rebranding is available only for the Professional edition of ManageEngine Analytics Plus.

User Management

The Server Administrator can add, delete, activate or deactivate users, from the User Management page. The SAML configuration tab can be used to configure single sign-on with third party applications. The Active Directory Import and the Active Directory SSO tabs enable you to import your Active Directory users and configure single sign-on for Active Directory users. To learn more about User Management in Analytics Plus, click here.

Concurrent Guests

A concurrent guests is anyone who can simply view published reports and dashboards across your organization without having to login to Analytics Plus.

The Concurrent Guests setting page displays details about the concurrent sessions, such as the Session information, the Last Accessed Time, the IP Address and the Session ID.

License Management

The License Management page allows you to manage the various licensing components or apply a new license. You can also view details of the current license, along with the allowed usage and current usage of users and concurrent guests. To learn more about license management, click here.

Advanced Settings

The Advanced Settings page lets you toggle between sending usage statistics and the email address from which the mails are to be sent. This section also lets you set up an alias URL to access your Analytics Plus application.

  • Usage statistics: We collect statistical data pertaining to quality, stability, and usability of the product from every installation, to enhance product quality. This collected data will not include any personally identifiable information, and will only be used for analysis. This feature is enabled by default and can be disabled using the Send usage statistics toggle button. 

  • Sending mails from user email address: The option lets you change the behavior of the product to send emails from a common email address taken from the email server settings page, instead of using the respective user's email address.

  • Live chat support: This option allows you to enable a live chat box to contact Analytics Plus' Support staff directly from the application.

  • Display notifications: This option lets you receive notifications about comments, new features, announcements and events from ManageEngine through the application.

  • Generate thumbnails: You can disable the automatically generated thumbnails for tables, reports and dashboards in the explorer tab using this option.

  • Alias URL to access the application: This option lets you set up an alias URL through which you can access your Analytics Plus application. The URL needs to be updated in your DNS server when an alias is created and the application needs to be restarted for the changes to take effect. Once the alias URL is set up, all email notifications generated will display the newly set up alias URL as the host name of Analytics Plus.

Manage Sharing

The Manage Sharing options are accessible by clicking the Settings icon that is present on the top right corner of ManageEngine Analytics Plus. The visibility and accessibility options of all your workspaces to your users can be controlled from this section.

  • Manage your user permissions in the Manage Sharing section which displays all the Users to which views are shared.

  • The Access column shows if the user has access to the respective workspace.

  • The Workspaces column shows all the workspaces that are accessible to that respective user.

  • To disable sharing for a particular user, click on the Remove Sharing option that appears on clicking the workspaces shared with a user.

  • Clicking on the By Workspaces tab at the top of the Manage Sharing window will display all the workspaces that are present along with the date they had been created and the users who have access to the respective workspace.

  • To export the users list as a csv file based on users to whom the workspaces are shared, go to the By Users view, and click on the Export icon present on the top right corner of the Manage Sharing window.

  • To export the users list as a csv file based on workspaces shared, go to the By Workspaces view, and click on the Export icon present on the top right corner of the Manage Sharing window.

Add-On Settings

The Add-On Settings page lets you enable additional functionality in the form of add-ons. New updates to the add-ons will also be available on this page. You can install the Ask Zia add-on by clicking the Install Zia button. Ask Zia is the intelligent analytics assistant that allows users to put forth questions in plain english and generates relevant visualizations. To learn more about Ask Zia, click here

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