Categorization of managed and unmanaged devices will not happen when Analytics Plus is synchronized with Opmanager Enterprise central server. This may lead to some reports displaying "No data". Analytics Plus can be integrated with the respective probe servers as a temporary workaround.
Applications Manager Integration
Analytics Plus API returns an empty string when the character count in a column exceeds 300 characters. You can contact our support team for a workaround on the same.
ServiceDesk Plus and ServiceDesk Plus MSP Integration
Synchronization with ServiceDesk Plus is known to fail if there are special characters in the service catalog name. Underscore (_) is accepted in the service catalog name.
Import from local and cloud databases
While importing date columns from local and cloud databases, the date format should be set to DD-MM-YYYY HH:mm:SS. The date columns will not be fetched if a different format is used.