Help

    • Getting Started with Analytics Plus
    • A quick walk-through of the Analytics Plus user interface
    • Analyzing patterns to improve IT service delivery
    • Self Service Analytics for Enterprise IT and Beyond
    • Manage change better with advanced analytics
    • Webinar: Can analytics really help you improve help desk processes?
    • Crack open data silos using analytics
    • Webinar: How analytics helps you get a grip on your IT
    • Webinar: 5 essential revenue metrics that MSPs should be tracking
    • Integrating ManageEngine ServiceDesk Plus with Analytics Plus
    • How to create chart views
    • How to create a report on historical backlog trend based on priority
    • How to create a report showing SLA compliance and violation trend using Analytics Plus
    • How to create a performance timeline report
    • How to import data and perform an auto analysis
    • How to create a summary and a pivot view using Analytics Plus
    • How to create an all-in-one Servicedesk Plus request trend report using Analytics Plus
    • How to create a ServiceDesk Plus age-tier report using Analytics Plus
    • Integrating Analytics Plus with ManageEngine OpManager or Applications Manager
    • Create a ServiceDesk Plus report showing the avg number of requests per user, in each department
    • How to share reports, dashboards and tables using Analytics Plus
    • How to implement continual service improvement in your help desk - Part I - Request resolution time
    • How to implement continual service improvement in your help desk - Part II - SLA compliance

Contact technical support

Toll free : [ +1-888-720-9500 ]

Send us an e-mail : analyticsplus-support@manageengine.com