Modern security operations tools generate more alerts and data than security teams can realistically process manually. As data and alert volumes grow, alert fatigue and false positives can make Tier 1 triage harder, leaving analysts to spend valuable time determining which alerts need attention and piecing together the context behind them. Valuable security context is often buried beneath the noise, while repetitive work can slow the response of your best analysts when every minute matters.
Zia brings AI-powered capabilities to Log360, working alongside your security team to reduce this operational burden. Rather than replacing analyst expertise, Zia helps teams cut through the noise faster, accelerate investigations, simplify everyday tasks, and get more value from their SIEM.
Every alert or log requires a quick understanding of what happened, who was involved, where it occurred, and how it unfolded. But this context is often scattered across event details and security data. Zia Insights helps Tier 1 analysts handle initial triage by breaking down a selected alert or log and surfacing the context they need to understand what happened.
It summarizes the activity in plain language, identifies relevant entities, maps security activity to MITRE ATT&CK techniques, and provides potential mitigation steps—giving Tier 1 analysts a faster starting point for alert triage. Whether it's a suspicious logon, a PowerShell execution, or an unexpected privilege activity, Zia Insights helps analysts understand what happened before they begin investigating further.
Finding the right information shouldn't require remembering search syntax or navigating multiple screens. Ask Zia lets analysts search logs and alerts using natural language, then refine the results with follow-up questions as new information comes to light. Instead of rebuilding searches, analysts can continue the conversation and quickly narrow down the data they need.
From summarizing alerts for today to reviewing authentication events across a time window, Ask Zia makes it easier to access log and alert data for every analyst, regardless of their familiarity with query languages.
When an alert requires deeper analysis, the built-in Zia Alert Investigation agent extends quick insights into a structured, autonomous investigation. It brings together related alerts, log activity, entities, and attack timelines that analysts would otherwise have to piece together manually.
By reducing console hopping, manual searches, and correlation work, the agent helps bring investigations that can take hours down to minutes. The investigation remains human-in-the-loop, with analysts able to pause the investigation, redirect it, or ask follow-up questions whenever more analysis is needed.
Some security operations tasks are repetitive by nature but still require significant manual effort. They can involve multiple queries, checking different sources, and working through several steps, with the process varying across organizations. Zia AI Agents accelerate these repeatable workflows by handling defined tasks while keeping analysts in control.
Tasks such as reviewing a user's recent activity, determining whether multiple alerts are related, or performing compliance assessments can be handled by prebuilt or custom agents built with no code. With scoped access, guardrails, and a full audit trail of queries, tool calls, and actions, teams can deploy AI agents while maintaining visibility and control.
As AI becomes part of everyday security operations, your SIEM needs to work with the AI tools your team already uses. Log360 connects with MCP-compatible AI clients, allowing teams to access SIEM data and capabilities and orchestrate workflows across their broader AI ecosystem.
Whether you're investigating threats across multiple platforms or building agentic workflows that span your security stack, MCP provides a standardized way to connect Log360 with external AI clients and other MCP-enabled applications.
"Log360 helped detect insider threats, unusual login patterns, privilege escalations, and potential data exfiltration attempts in real time."
CIO, Northtown Automotive Companies
"The drill-down options and visual dashboards make threat investigation much faster and easier. It's a truly user-friendly solution."
Sundaram Business Services
"Before Log360, we were missing a centralized view of our entire infrastructure. Now, we can quickly detect potential threats and respond before they escalate."
ECSO 911
"We wanted to make sure that one, we can check the box for different security features that our clients are looking for us to have, and two, we improve our security so that we can harden our security footprint."
Carter Ledyard
Log360, through Zia, provides AI-powered contextual insights on security events, a natural-language assistant to search log and alert data, AI-driven alert investigation, prebuilt and custom AI agents, and MCP-based access to Log360 from external AI clients.
Zia, through the built-in Alert Investigation Agent in Log360, can identify and enrich entities with their risk scores, correlate related alerts and logs, reconstruct attack timelines, and provide remediation suggestions. Security teams can also build and deploy Zia Agents to automate certain parts of their routine tasks or investigations.
Yes. Zia Agents lets teams build custom agents without code to automate parts of their routine security operations tasks or investigations. Deployed agents can be accessed through Ask Zia.
An AI SOC uses artificial intelligence to assist security teams with tasks such as alert analysis, threat investigation, data retrieval, and repeatable security workflows. AI can be used to automate the entire SOC workflow or when required to accelerate certain aspects of security operations.
AI can help improve SOC efficiency by reducing the time analysts spend on triage, data gathering, correlation, and investigation. By accelerating these stages of the security workflow, AI can contribute to improvements in MTTD and MTTR, depending on how teams configure and use their security operations processes.
The right AI SOC solution depends on the team's needs and maturity, but key capabilities to look for include natural-language security search, alert analysis, AI-assisted investigation, customizable agents, integrations across security tools, and appropriate access controls and guardrails. Flexibility in the models used and data sovereignty also play important roles in selecting the best tool for you.
Log360 supports AI models through both Zia-hosted models and Bring Your Own Key (BYOK) options. Depending on the Zia capability, supported models include Zoho-hosted models, OpenAI (GPT), and Azure OpenAI.
AI can help security teams analyze alerts, summarize security data, investigate threats, diagnose and identify root causes, correlate related activity, retrieve information using natural language, and automate repeatable SOC tasks. In Log360, Zia applies these capabilities across security operations through insights, conversational search, AI agents, and investigation workflows.
