How do I find out my Build number?
1 Log in to the M365 Manager Plus web client, and click the "License" link in the top pane.
2 You will find the "Build" number mentioned below the "Product Version"

M365 Manager Plus Service Pack

If your Build Number is	update to Build Number
4600 through 4612	Download and update to latest 4613
4500 through 4543	Download and update to 4600
4400 through 4425	Download and update to 4500
4300 through 4336	Download and update to 4400
4200 through 4222	Download and update to 4300
4100 through 4119	Download and update to 4200
4002 through 4014	Download and update to 4100

Important:

We strongly recommend you take backups before applying the service pack. This helps prevent accidental loss of data.

If your build number isUpdate to build numberSHA256 Checksum hash value
4600 to 4612Download and update to 4613b82d531585c3d599ed21ff353678b41af744d676c1457171b2c9a1fd57e72c90
4500 to 4543Download and update to 4600e14acfd9a3457457cee922d06980ae166f467f5fbd36803660117a71367371b3
4400 to 4425Download and update to 4500 d38d6056d6ca6a96ce2878b5a1fbcd47ef69216d39c401e38bd5e11e3fa8ce09
4300 to 4336Download and update to 4400cf7e3ced91dae72b573c184231c1330a3b74c2dbad8e5d84d3e6fdeeba53370f
4200 to 4222Download and update to 43005106deae883d5510146a447c22d312bf15e4d644abe0c83990135522c68bbea0
4100 to 4119Download and update to 420060b9d4903ab0bc8ef6e876c7a82e7e3292eab79cbf051558ca1bfdf515444bad
4002 to 4014Download and update to 410065f11b014ead4b69ff310e4529e9821867fee15d536779744a365d4b30d539b0

Instructions to apply Service Pack

1Shut down M365 Manager Plus:
- If the product is running as an application, click Start > All Programs > M365 Manager Plus > Stop M365 Manager Plus.
- If the product is running as a Windows service, click Start > Run. Type services.msc and stop ManageEngine M365 Manager Plus.
2Execute the stopDB.bat file stored in the <M365 Manager Plus>\bin directory.
3Back up M365 Manager Plus by zipping the contents of the <M365 Manager Plus> directory.
4If you're using Microsoft SQL Server, take a backup of the database.
5Open Command Prompt as an administrator and execute the UpdateManager.bat file stored in the <M365 Manager Plus>\bin directory.
6Click Browse and select the service pack (.ppm) file that you downloaded.
7Click Install. Depending on the amount of data to be migrated, the installation procedure might take a few minutes. Please do not terminate the process prematurely. The certificate required to verify the service pack's integrity will be automatically imported by the product.
If the automatic certificate import process fails, please import the certificate manually. Otherwise, click Close and then Exit to quit the Update Manager tool.
8Start M365 Manager Plus:
- If the product runs as an application, click Start > All Programs > M365 Manager Plus > Start M365 Manager Plus.
- If the product runs as a Windows service, click Start > Run. Type services.msc and start ManageEngine M365 Manager Plus.

1Click on the link based on your current build number from the table below to initiate the download process of the appropriate security certificate.

Build Number	Download link
4600 and above	https://updates.manageengine.com/certificates/latest.crt
Below 4600	https://www.manageengine.com/certificate/ppmsigner_publickey.crt

2Open Command Prompt as an administrator and execute the UpdateManager.bat file in the <M365 Manager Plus>\bin directory.
3Open the certificate import tool by clicking Import Certificate button located in the top-right corner.
4Select the certificate by clicking the Browse button.
5Next, select Import to pull in the certificate and proceed with step 6 from the Instructions to apply Service Pack section.

If you need to apply more than one service pack, follow the same instructions for each installation.

You can contact M365 Manager Plus Support at any time for assistance in updating M365 Manager Plus to the latest version.