At the end of the episode, you'll be able to strengthen your incident management practices with custom templates, life cycles, relevant knowledge base articles, solutions, and problem management best practices.

Tentative dates

The masterclass will be held every last Wednesday of the month

  • Free training

    Extend proven ITSM best practices to other business functions

  • Exclusive sneak peak

    Latest releases in the first half of 2024 and a roadmap for the second half of 2024

  • Free training

    Build a robust IT asset management process using ServiceDesk Plus Cloud

  • Free training

    Designing and implementing minimal-risk changes with ServiceDesk Plus Cloud

Meet our speakers