Founded in 1836, McHenry County in Illinois is dedicated to providing the highest quality services to its residents. It's McHenry County Government department is responsible for the local administration, public services, and community development activities in the county. It manages various departments including Health, Transportation, Information Technology, Education, Finance, and Economic Development.
1,000-5,000
Government
United States
With over 1,000 employees, McHenry County uses a hybrid IT environment, leveraging both on-premises and Azure Active Directory to ensure productivity and efficiency. As its population and the needs of McHenry County residents grew, the agency was challenged with managing user accounts, auditing servers, managing their mailboxes, and securing their endpoints in a hybrid ecosystem. The McHenry County Government Center, that is tasked with IT responsibilities for the agency, previously struggled with onboarding and offboarding users, auditing servers, security user machines, and managing Exchange mailboxes. Additionally, generating audit reports was a time-consuming process, taking nearly half a day to complete. That's when the IT team began its search for a better option.
ManageEngine AD360 proved to be a game-changer for McHenry County Government Center by providing a unified solution that streamlined operations, saving the organization significant time, money, and manual effort. The McHenry County Government IT team investigated several products before selecting AD360 as its unified console to simplify Active Directory tasks, according to Travis Patenaude, chief information security officer. "We chose ManageEngine AD360 after evaluating multiple IAM solutions," Patenaude noted.
By automating audit report generation, AD360 reduces the time the McHenry County Government IT team needs to generate them from nearly half a day to just minutes, freeing up valuable IT team resources for more strategic tasks. The solution also simplifies user onboarding and offboarding by automating user life cycle management, and ensures smooth transitions without the excessive administrative workload involving PowerShell, which is often complex and tedious.
Additionally, AD360 strengthens security by implementing multi-factor authentication for end-user machines, ensuring the principles of Zero Trust are enforced.
Exchange mailbox management and reporting reduces the risk of human errors. With its centralized identity and access management capabilities, the organization minimizes the need for multiple standalone tools, cutting down costs and improving overall efficiency by utilizing ManageEngine Exchange Reporter Plus that helps McHenry County Government streamline security and compliance for its Exchange environment.
McHenry County Government soon found that AD360 is not just a tool for identity and access management, but addresses had a bigger scope.
The dedicated ManageEngine OnboardPro implementation experts worked with the company's employees on a daily basis. The team helped them tailor the product according to their requirements and provided detailed insights about other AD360 features, such as single-sign on. The OnboardPro team provides customized training and this ensures that McHenry County employees quickly learn features, best practices, and troubleshooting for smooth product adoption.
OnboardPro resolved each of the McHenry County Government IT team's queries about its ADSelfService Plus configuration and installation, noted Sreejith, senior onboarding specialist with the OnboardPro team. From the exceptional support throughout the implementation, assistance with configuration, troubleshooting, training, and timely guidance, the McHenry County Government IT team extended a big thanks to the onboarding team for seamlessly deploying the product to meet its precise requirements.
AD360 is an integrated identity and access management (IAM) solution for managing user identities, governing access to resources, enforcing security, and ensuring compliance. From user provisioning, self-service password management, and Active Directory change monitoring, to single sign-on for enterprise applications, AD360 helps you perform all your IAM tasks with a simple, easy-to-use interface. With AD360, you can choose the components you need and start addressing IAM challenges across on-premises, cloud, and hybrid environments from within a single console. For more information, visit www.manageengine.com/active-directory-360/.
OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of installation, deployment, and product use. Every client environment is unique and requires additional support beyond basic installation and standard features. With our onboarding support, clients have the option to engage a team of product experts to manage installation, implementation, customization, and training based on their business needs. For more information, visit manageengine.com/onboarding/iam-and-siem-onboarding.html.
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