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Automate Password Reset

Automate password resets with ADSelfService Plus

IT administrators in any organization agree that resetting passwords is tedious and time-consuming. Productivity is reduced because users aren't able to login, access necessary resources, or continue their work. They're also likely to get frustrated waiting for IT admins to reset their passwords. ManageEngine ADSelfService Plus, with its automated password management capability, is the ideal solution to help IT admins overcome productivity challenges.

ManageEngine ADSelfService Plus enables automated password resets for expired passwords and automated account unlock for locked out users. It ensures users regain access to their domain accounts quickly. Scheduled automatic password resets or account unlocks also enable smooth and efficient password policy enforcement with minimal help desk calls.

Schedule automatic password resets

ADSelfService Plus scans the entire domain and generates reports on account lockouts, expired user passwords, and soon-to-expire user passwords automatically at the desired intervals. IT admins can configure ADSelfService Plus to automatically reset passwords or unlock user accounts, making it a powerful automated password reset and account unlock tool.

Generating secure passwords during automated password reset

With this automated password reset tool, IT admins can configure automatic password resets to comply with configured password policies. ADSelfService Service Plus' password policy enforcer feature helps enforce stringent policy requirements, such as restriction over consecutive repetition of the same character, dictionary words, patterns, and palindromes. When the automatic password resets are set to comply with these password requirements, the passwords generated will be immune to credential-based attacks.

Automatic Password Reset
Automatic password reset configuration

How to automate AD password resets using ADSelfService Plus

  • Log in to ADSelfService Plus with admin credentials.
  • Go to Configuration > Self-Service > Policy Configuration > Advanced.
  • Go to the Automation tab in the Advanced settings pop-up.

    Automatic Password Reset

  • Here, you can set the frequency at which passwords are reset and what they're reset to. You can also force users to change their passwords at their next logon after the automatic password reset.
  • Once you're done with the settings, click OK to save them.

Simplify end-user password management with a self-service tool

Besides automated password resets, ADSelfService Plus allows users to reset forgotten passwords on their own, without needing IT help desk assistance. Users are required to enroll in ADSelfService Plus before they can utilize the self-service password reset and account unlock features. IT admins can require users to enroll when they log in to their machine through a persistent pop-up reminder on their desktop or notify them via push notifications or email. IT admins can also leverage the users' existing Active Directory information for enrollment or import enrollment data from CSV files or an external database.

ADSelfService Plus supports various authentication methods, such as YubiKey, biometrics, Google Authenticator, push notification, and custom time-based one-time password apps, to verify users' identities and ensure security during a password reset.

Once users authenticate themselves, they can reset their passwords or unlock their accounts on their own. IT admins can keep track of actions performed by users in ADSelfService Plus through its built-in reports.

Why choose ADSelfService Plus for automating password resets?

Reduces help desk tickets:

The automatic password reset and account unlock features reduce the number of password-related help desk tickets. This gives IT admins additional time to address more critical tasks.

Improves user productivity:

Automatic password resets mean users don't have to depend on the help desk or wait for an IT admin to help them reset their password, enabling them to get back to work sooner.

Customizable configuration:

IT admins can enable password resets for users belonging to specific domains, OUs, and groups. Any new users added to these units are immediately authorized for automatic password resets.

Strong passwords for everyone:

To thwart a suspected breach, IT admins can efficiently reset the passwords of all users in Active Directory and configure strong passwords using ADSelfService Plus' automatic password reset feature.

Insights into expiring and expired passwords:

ADSelfService Plus generates a wide variety of reports, including those on soon-to-expire and expired passwords and locked-out accounts. This information is crucial for IT admins when scheduling an automatic password reset process.

With these features and more, ADSelfService Plus is an ideal solution to ensure password issues don't affect user productivity and adversely impact help desk costs.

Automate password resets using ADSelfService Plus.

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Frequently asked questions on automated password reset

  • 1. What are automated password resets?

    Automated password resets deploy a tool that generates new passwords for user accounts based on a previously set template and password policy. The tool will trigger the password reset during a specific scenario, which, in the case of ADSelfService Plus is when a user's Active Directory password expires.

  • 2. Are automated password resets safe?

    ADSelfService Plus' Password Policy Enforcer feature helps mandate advanced password requirements that restrict the length, age, characters used, and repetition in the password generated by the automated password reset tool. This ensures that the new password is less vulnerable to breaches.

  • 3. How are automated password resets beneficial?

    Automated password resets help users regain access to their accounts immediately after password expiration, which improves user productivity. It also reduces the number of password reset tickets raised to the help desk which enables resource availability for critical tickets.



Password self-service

Free Active Directory users from attending lengthy help desk calls by allowing them to self-service their password resets/ account unlock tasks. Hassle-free password change for Active Directory users with ADSelfService Plus ‘Change Password’ console. 

One identity with Single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications with their Active Directory credentials. Thanks to ADSelfService Plus! 

Password/Account Expiry Notification

Intimate Active Directory users of their impending password/account expiry by mailing them these password/account expiry notifications.

Password Synchronizer

Synchronize Windows Active Directory user password/account changes across multiple systems, automatically, including Office 365, G Suite, IBM iSeries and more. 

Password Policy Enforcer

Ensure strong user passwords that resist various hacking threats with ADSelfService Plus by enforcing Active Directory users to adhere to compliant passwords via displaying password complexity requirements.

Directory Self-UpdateCorporate Search

Portal that lets Active Directory users update their latest information and a quick search facility to scout for information about peers by using search keys, like contact number, of the personality being searched.

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