Steps to translate custom security questions using the language resource files

Security Question & Answer is one of the multi-factor authentication methods supported by ADSelfService Plus. With this method, you can configure security questions—such as “What are the last five digits of your secondary phone number?” and “What is the middle name of your favorite artist?”—for which the end users have to enter their answers. You can also configure custom questions based on your organization's requirements.

If you have set the product language to a non-English language supported by ADSelfService Plus and you want your security questions to support multiple languages, follow the steps below to add them in your preferred language.

To add your own custom security questions in your preferred language:

1. Convert your custom translated questions into the Unicode text format.
2. Go to the customer folder within the ADSelfService Plus installation directory (the default path is C:\Program Files\ManageEngine\ADSelfService Plus\resources\adssp\extended\customer).
3. Open the ApplicationResources_xx_XX file in a text editor (where xx_XX denotes the language, as shown below).

ja_JP: Japanese	zh_CN: Chinese-Simplified	sv_SE: Swedish
ar_EG: Arabic	da_DK: Danish	de_DE: German
en_GB: British English	ko_KR: Korean	nb_NO: Norwegian
nl_NL: Dutch	pl_PL: Polish	pt_BR: Brazilian Portugese
ru_RU: Russian	tr_TR: Turkish	en_US: American English
es_MX: Spanish	fi_FI: Finnish	fr_CA: Canadian French
fr_FR: French	it_IT: Italian	iw_IL: Hebrew
zh_TW: Chinese-Traditional

4. Append an entry for each question you want to add to the file in the following format:
   

   adssp.custom.question1=Unicode text

   adssp.custom.question2=Unicode text

   Here, the left side of the entry (for example, adssp.custom.question1) denotes the key name, which will later be used to configure the question, and the right side (for example, Unicode text) denotes the question shown to the end users (Fig. 1).

   

   Figure 1. Adding custom questions to a file using key-value pairs.

5. Restart ADSelfService Plus.
6. Go to Configuration > Self-Service > Multi-factor Authentication.
7. From the Choose the Policy drop-down, select the policy for which you want to implement these custom translated security questions.
8. Click Security Question & Answer.
9. Click Configure Questions (Fig. 2 and 3).

   

   Figure 2. Configuring the security questions on the Authenticators Setup tab.

   

   Figure 3. Configuring the security questions on the Authenticators Setup tab (Japanese version).

10. In the pop-up that appears, enter the key name in the Add New Question field and click the plus (+) button (Fig. 4 and 5).

    

    Figure 4. Adding the custom security questions.

    

    Figure 5. Adding the custom security questions (Japanese version).

11. Click Save.

That’s it! You will now be able to see the custom translated questions in the list of questions. You can now make those questions mandatory for enrollment or modify them further.