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How to configure password synchronization between Active Directory and Salesforce using ADSelfService Plus

Salesforce is a major player in the cloud market. A majority of organizations use popular Salesforce products like Salesforce CRM, Lightning and Pardot. It's only fair that a good password synchronization solution extends its support to Salesforce accounts as well. With ADSelfService Plus, you can synchronize users' Active Directory passwords with their Salesforce accounts in real time.

Click here to download ADSelfService Plus.

Active Directory based password synchronization for Salesforce

Here's how to configure Password Synchronization for Salesforce from ADSelfService Plus:

Execute the "ManageEngine_ADSelfService_Plus.exe" file and follow the instructions from the install shield.

Prerequisites:

ADSelfService Plus should be installed successfully.
API access should be enabled in your Salesforce account.
A custom app for ADSelfService Plus must be created in Salesforce.

Configuration Steps:

Log into ADSelfService Plus as an administrator.
Go to Configuration → Self-Service → Password Synchronizer.
Click Salesforce. You will be presented with the Salesforce configuration page.
Enter the domain name, username, password, and security token of your Salesforce account.
1. Steps to get the security token:
  Log in to your administrator account for Salesforce. Navigate to <Your Login Name> (top right corner) → My Settings → Personal → Reset My Security Token. In the page that opens, click Reset Security Token. The new security token is sent to the email address in your Salesforce personal settings.
Enter the Client ID and Client Secret of the ADSelfService Plus app from your Salesforce account.
1. Steps to get the Client ID and Client Secret:
  Log in to your administrator account for Salesforce. Navigate to Setup → Build → Create → Apps → Connected Apps and click the ADSelfService Plus app you created. You will now be able to see Consumer Key, which is the Client ID, and Consumer Secret, which is the Client Secret.
Select the Self-Service Policies by clicking the "+" icon. Password Synchronization will be possible for only those users who fall under the selected self-service policies.
Click Save

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Highlights of ADSelfService Plus

Password self-service

Allow Active Directory users to self-service their password resets and account unlock tasks, freeing them from lengthy help desk calls.

One identity with single sign-on

Get seamless one-click access to 100+ cloud applications. With enterprise single sign-on, users can access all their cloud applications using their Active Directory credentials.

Password and account expiry notification

Intimate Active Directory users of their impending password and account expiry via email and SMS notifications.

Password synchronization

Synchronize Windows Active Directory user passwords and account changes across multiple systems automatically, including Microsoft 365, Google Workspace, IBM iSeries, and more.

Password policy enforcer

Strong passwords resist various hacking threats. Enforce Active Directory users to adhere to compliant passwords by displaying password complexity requirements.

Directory self-update and corporate directory search

Enable Active Directory users to update their latest information themselves. Quick search features help admins scout for information using search keys like contact numbers.

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