The primary objective of Desktop Central MSP is to simplify the job of a Managed Service Provider (MSP) by helping them manage multiple customers from a single console. The endpoints are managed efficiently from a central location, for which several desktop management tasks are performed on a daily basis. The MSP is responsible for providing a defined set of managed services either proactively or as and when needed.
The IT services provided are charged at a fixed rate. In such cases, invoicing customers on time and accurately is extremely important. The manual process of billing is quite time consuming and most importantly, it is prone to delinquencies. Managing the bill information of several customers, notifying them to pay the bill before due date and maintaining a track of the payments made is nothing short of a cumbersome task. Apart from billing being a recurring revenue, manual billing becomes difficult with the growth of customer base.
Considering these pain points, the billing feature of Desktop Central MSP will help an IT admin in shifting the focus from the minutiae of bill payments to delivering the best of your services.