System Requirements

Desktop Central MSP - System Requirements

The system requirements for using Desktop Central MSP include the following:

Hardware Requirements

This section gives you information about the hardware requirements for Desktop Central MSP servers, distribution servers, Desktop Central MSP Agents and MSSQL database.

Hardware Requirements for Desktop Central MSP Servers

The hardware requirements for Desktop Central MSP servers include the following:

No. of Computers/Devices Managed Processor Information RAM Size Hard Disk Space
1 to 250 Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache 2 GB 5 GB*
251 to 500 Intel Core i3 (2 core/4 thread) 2.4 Ghz 3 MB cache 4 GB 10 GB*
501 to 1000 Intel Core i3 (2 core/4 thread) 2.9 Ghz 3 MB cache 4 GB 20 GB*
1001 to 3000 Intel Core i5 (4 core/8 thread) 2.3 GHz 8 GB 30 GB*
3001 to 5000 Intel Core i7 (6 core/12 thread) 3.2 GHz 8 GB 40 GB*
5001 to 10000 Intel Xeon E5 (8 core/16 thread) 2.6 GHz 16 GB 60 GB*
10001 to 15000 Intel Xeon E5 (12 core/24 thread) 2.7 GHz 32 GB 100 GB*
15001 to 20000 Intel Xeon E5 (14 core/28 thread) 2.7 GHz 32 GB 120 GB*

* May increase dynamically according to the frequency of scanning.

Note: While managing more than 10,000 computers/devices,
  1. It is advised that you use Microsoft SQL Server Standard/Enterprise Edition.
  2. Use Windows Server operating systems
  3. Use Enterprise grade hard drives or solid state drives (SSD).
  4. It is also recommended to install Distribution Server for every 1000 computers.

Hardware Requirements for Distribution Servers

The hardware requirements for distribution servers include the following:

No. of Computers Managed Using the Distribution Server Processor Information RAM Size Hard Disk Space
1 to 250 Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache 2 GB 4 GB*
251 to 500 Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache 4 GB 8 GB*
501 to 1000 Intel Core i5 (4 core/4 thread) 2.3 GHz. 6 MB cache 4 GB 12 GB*

* May increase depending on the number of software applications and patches that are deployed

Hardware Requirements for Desktop Central MSP Agents

The hardware requirements for Desktop Central MSP agents include the following:

Hardware Recommendations
Processors Intel Pentium
Processor Speed 1.0 GHz
RAM Size 512 MB
Hard Disk Space 30 MB*

* May increase dynamically depending on the operations performed on the client computer

Hardware Requirements for SQL Server

The hardware requirements for SQL server include the following:

No. of Computers/Devices Managed Processor Information RAM Size Hard Disk Space
1 to 5000 Intel Core i7 (6 core/12 thread) 3.2 GHz. 12 MB cache 8 GB 30 GB*
5001 to 10000 Intel Xeon E5 (8 core/16 thread) 2.6 GHz. 20 MB cache 16 GB 40 GB*
10001 to 15000 Intel Xeon E5 (12 core/24 thread) 2.7 GHz. 30 MB cache 32 GB 80 GB*
15001 to 20000 Intel Xeon E5 (14 core/28 thread) 2.7 GHz. 30 MB cache 64 GB 120 GB*

* May increase dynamically according to the frequency of scanning.

Software Requirements

This section gives you information about the software requirements for distribution servers, Desktop Central MSP servers and agents.

Supported Operating Systems

For Desktop Central MSP Server & Distribution Servers

 
You can install Desktop Central MSP Server & Distribution Servers on any of these Windows operating system versions:
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
  • Windows Server 2003
  • Windows Server 2003 R2
  • Windows Server 2008 *
  • Windows Server 2008 R2 *
  • Windows Server 2012 R2 *
  • Windows Server 2016 *

* - recommended for managing 5000 or more endpoints.

For Desktop Central MSP Agents

You can use Desktop Central to manage the computers running on the below mentioned operating system.

Windows OS

  • Windows XP
  • Windows Vista
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10

Windows Server OS

  • Windows Server 2003
  • Windows Server 2003 R2
  • Windows Server 2008 *
  • Windows Server 2008 R2 *
  • Windows Server 2012 R2 *
  • Windows Server 2016 *

* - recommended for managing 5000 or more endpoints.

Mac OS

  • 10.13 - High Sierra
  • 10.12 - Sierra
  • 10.11 - El Capitan
  • 10.10 - Yosemite
  • 10.9 - Mavericks
  • 10.8 - Mountain Lion
  • 10.7 - Lion
  • 10.6 - Snow Leopard

Linux OS

  • Ubuntu 10.04 and later versions
  • Debian 7 and later versions
  • Red Hat Enterprise Linux 6 and later versions
  • CentOS 5 and later versions
  • Fedora 19 and later versions
  • Linux Mint 13 and later versions
  • Open SuSe 11 and later versions
  • SuSe Enterprise Linux 11 and later versions

Supported Browsers

You are required to install any of the following browsers on your computer to access the Desktop Central console:

  • Microsoft Internet Explorer 10 and later versions
  • Mozilla Firefox 44 and later versions
  • Google Chrome 47 and later versions

Note: The screen resolution should be 1280 x 1024 pixels or higher.

Supported Database

Desktop Central supports the following databases:

  • PGSQL
  • MSSQL
    • SQL Server 2005
    • SQL Server 2008
    • SQL Server 2012
    • SQL Server 2014
    • SQL server 2016
    • SQL server 2017

Supported Web Servers

Desktop Central uses the following web servers:

  • Apache (for static file services)
  • Tomcat (for application related services)

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