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Ask Zia

Last Updated On: 12 May 2026|
4 minutes read |

Introduction

Zia is virtual assistant integrated with DEX Manager Plus, designed to help users automate various tasks and improve overall experience. It leverages OpenAI technology to provide intelligent assistance within the product.

This guide walks you through how to enable Zia, explore its capabilities, and get the most out of it.

Enabling Zia

  1. Zia assistant can be enabled by individual users who have atleast Sensor write or Workflow write in DEX.
  2. On first access, users will be prompted to review and confirm the privacy policy.
  3. Once accepted, Zia will be activated for that user. Users can then start asking sensor-related questions and receive assistance, as shown in the example image below.

Zia Features

Managing endpoints involves navigating across multiple areas, and manual tasks can be time-consuming and error-prone. Zia simplifies common operations by providing assistance in the following areas:

  • Faster Data Collection with Sensors: Create new sensors from scratch to collect custom data — just by using natural language prompts.
  • Script Generation for Sensors: Zia assists in writing PowerShell scripts to define business logic for custom fields in sensors. For example, when defining a variable in a sensor, Zia can help generate the relevant script.
  • Workflow Creation Assistance: Create automation workflows effortlessly using simple natural language prompts, without manual configuration

Sample Queries

Here are some example prompts you can try with Zia:

  • Create sensor to collect SMART Status only and store it in String field
    • Zia Assistant Example 1
  • Create workflow to check print spooler service status and restart if crashed
    • Zia Assistant Example 2

    FAQ

    Who will have access to Zia ?
    User with Sensor write or workflow write permission has access to Zia assistant. Each user must individually confirm the privacy policy before use.
    What data will be shared with OpenAI and which model is used ?
    Only the user's prompt (query text) is shared with OpenAI. Zia currently supports sensor-related queries only, and it uses the GPT-4o Mini model.
    How to handle credit limit exceeded case?
    Each organization is allocated 5,000 credits. Credits are calculated based on the number of input and output tokens per query.To keep usage aligned with AI pricing, credit limits are enforced.You can contact DEX Manager Plus support to request an increase in your credit limit.
    Supported Data Centers for Zia’s AI Features
    Zia’s AI capabilities are available only in the following data centers: US, Canada, India, Australia, and Japan.