ServiceDesk Plus MSP: Komplet Help Desk skræddersyet for Service Udbydere

ServiceDesk Plus MSP er en web baseret, ITIL-ready help desk løsning designet specifikt for specifically for MSP (service udbydere). Denne komplette ITSM løsning indeholder help desk, service desk, account management, asset management, remote control og avanceret rapportering I en arkitektur der sikrer at de enkelte kunder holdes adskilt. Løsningen gør det muligt at håndtere mange kundes support og service fra en central web konsol.
The Complete Help Desk for MSPs
Account Management

Manage multiple clients

Rebrand

Provide personalized service

Incident Management

Gain control of your help desk

Service Catalog

Optimize service delivery

Knowledge Base

Provide quicker resolutions

Technician Auto Assign

Automate ticket assignment

Integrated Remote Control

Take control over workstations

Service Level Agreement

Solve tickets on time, every time

Automated Billing

Increase profitability

Change Management

Manage changes with precision

IT Project Management

Organize IT projects better

Asset Management

Gain visibility and control

Agent Based Scan

Discover all IT assets

CMDB

Gain in-depth visibility

Problem Management

Eliminate recurring incidents

Purchase & Contract

Centrally manage purchases & contracts