IT Services & Solutions

Log360, ManageEngine's SIEM solution helps PRC meet their security and auditing requirements


About PRC

PRC, Inc. is a privately owned rehabilitation company focused on providing medical coordination and vocational placement services for workers’ compensation claims. Their office is located in Central Virginia, with case managers serving customers throughout the Commonwealth of Virginia and surrounding states. PRC works with insurance companies, TPA’s and self-insured employers.

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    IT Services & Solutions

PRC's security challenge

PRC was looking for a SIEM solution that could collect logs from multiple servers, provide centralized log management, raise alerts in real time when a security threat is detected and generate compliance reports to meet their yearly auditing requirements.

ManageEngine's Solution

ManageEngine Log360 is a unified SIEM solution that can detect, analyze, and respond to security threats in an organization network. With real time event correlation, advanced threat intelligence, machine learning-based anomaly detection capabilities, Log360 detects potential threats or data breaches quickly and remediates them effectively with its end-to-end incident management module. It also helps users meet the requirements of various regulatory mandates such as HIPAA, PCI DSS, GLBA, FISMA, ISO 27001, SOX and more with predefined compliance report templates and violation alerts.

Benefits to PRC

After the Log360 product demo, the PRC team gained the confidence to deploy an in-house solution and move past their existing managed solution. One of the major advantages provided by the deployment of Log360 has been its easy-to-use integrated compliance management module. The customer can generate compliance reports to meet their annual audit requirements efficiently.

The customer found Log360 effortless to use and more affordable, while offering the same features as competition. They were also very pleased with Log360's technical support team, "Support was great. Got response in 2-3 hours. Very happy with the assistance", said Tim Hughes.

About Log360

ManageEngine Log360, a comprehensive SIEM solution helps enterprises to thwart attacks, monitor security events, and comply with regulatory mandates. The solution comes bundled with a log management component that provides better visibility into network activity, incident management module that helps quickly detect, analyze, prioritize, and resolve security incidents, ML-driven user and entity behavior analytics add-on that baselines normal user behaviors and spots anomalous user activities, threat intelligence platform that brings in dynamic threat feeds for security monitoring and aids enterprises to stay on top of attacks. For more information about Log360, visit

About Onboarding

Onboarding is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of the ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of installation, deployment, and product use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With Onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization and training based on the business needs.

Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. It combines threat intelligence, machine learning-based anomaly detection, and rule-based attack detection techniques to detect sophisticated attacks, and offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities.

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