Free EditionThe adoption of mobile devices in organizations has seen a steady increase in the past few years. One of the major reasons why organizations are turning mobile-first is enhanced employee productivity, since the corporate data is accessible on the go.
While this has allowed organizations to grow, it's also put the onus on the IT admins to ensure the corporate data is accessed securely using mobile devices since their mobility increases the chances of unauthorised data access or data breach.
The evolution towards a digital workspace is the most logical step for organizations looking to provide ease of use while ensuring complete control on the data, apps and documents accessed by them.
A digital workspace is an integrated technology framework for centralized management of organization's apps, data and content. The main objective of a digital workspace is to provide a seamless experience to the employees while accessing corporate data from anywhere and at any time.
For providing the best digital workspace experience to their employees organizations must adopt a digital workspace management tool that provides a unified console for managing the endpoints, data and apps.
ManageEngine's mobile device management solution, Mobile Device Manager Plus provides the IT admins a single console to manage multiple device types across Apple, Android, Windows and Chrome OS. It also provides contextual policies to secure data at rest, in use and in transit.
Organizations have embraced Office 365 at an unparalled pace due to the workforce empowerment and productivity improvements it provides. It provides an integrated suite of tools and services that are essential for running a business.
For organization's extensively using Office 365 apps and services, it's critical to manage access to these applications. With Mobile Device Manager Plus, organizations can:
Zoho Corp., ManageEngine's parent company also provides a productivity suite- Zoho Workplace, with apps that empower the employees to create, communicate and collaborate on the go. Organizations can silently install these apps on mobile devices using Mobile Device Manager Plus while configuring it to meet their needs.
IT admins can also mandate the access of these apps only from managed devices with Conditional Access capabilities for Zoho apps.
One of the major reasons for a data breach is users accessing corporate data from devices that don't have the right security measures in place. These devices make it easy for a user with malicious intent to access the corporate data.
IT admins should have the right tools to configure security policies even when the corporate apps are installed on unmanaged or personal devices.
With Mobile Device Manager Plus, admins can configure data protection, access requirements and conditional launch policies for Office 365 apps even when they're installed on devices that are not managed by MDM. This ensures corporate data can be accessed only from devices that meet the configured compliance rules.
Zoho Workdrive provides granular access controls to admins without the pre-requisite of device management. Admins can configure network or IP range requirements for different roles, multi-factor authentication and stringent passcode requirements, data protection policies with managed app configurations and monitor user activity.
Organizations can also create a secure and productive workplace with Mobile Device Manager Plus. Its comprehensive mobile device management and security capabilities can allow the endpoints to configured with just the right apps and data.
With multiple enrollment options that meet the varying needs of organizations, IT admins can bring devices under management, right out-of-the-box. Once enrolled, the essential security configurations can be applied to the devices in bulk by adding them to Groups, created based on the departments or organizational hierarchy.
One of the major responsibilities of the IT admin is to ensure the right apps are installed on the users' devices. With MDM, Store and enterprise apps can be installed, uninstalled, updated and configured without any user intervention.
Many organizations are going the BYOD route, essentially allowing users to access corporate data using their personal devices. This complicates an IT admin's management tasks as user's privacy takes precedence over the organization's control on devices. With support for Android Enterprise, admins can create a virtual container for the corporate data and apps on the user's personal devices. This containerization capability can also be extended to iOS devices with a set of restrictions to curb any communication between the personal and corporate apps.
Ensuring seamless access to corporate apps is another requirement of digital workspace. Admins can configure the corporate Wi-Fi, VPN and Single Sign-on (only for iOS devices) policies to ensure the corporate data is securely accessed. The access to the corporate resources can further be simplified with the help of certificate based authentication.
Admins can also ensure the devices are only used for the intended purposed by allowlisting the required apps on the devices and preventing access to other device settings and functionalities.
Another major source of concern, is users accessing corporate data from unauthorised devices. To eliminate these issues, organizations can mandate various compliance rules such as SafetyNet Attestation, jailbroken device check and automatically remove devices that don't meet the requirements.
Once access to the required apps and data is provided the admins must ensure the devices are functioning without any issues. With Mobile Device Manager Plus' remote troubleshooting capabilities, admins can fix issues on devices in real time.
Mobile devices are also prone to being lost or stolen and admins should also ensure the corporate data doesn't fall into the wrong hands when devices are misplaced. Mobile Device Manager Plus has an extensive list of remote commands that ensures the corporate data remains secure even on lost/stolen devices.
Every organization utilizes a help desk solution to track requests raised by their employees. With extensive integrations with our in-house help desk tool, ManageEngine ServiceDesk Plus and other third-party tools such as ServiceNow, Zendesk, etc. Mobile Device Manager Plus allows admins to perform various device management tasks right from the help desk consoles.