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ManageEngine® PAM360 Upgrade Pack Download

The latest PAM360 version is  . If you are using an earlier version, you need to apply upgrade pack (Upgrade Instructions).

Download Upgrade Pack| Minor release ( )

Note: We strongly recommend you take a backup before migrating your data to prevent any accidental data loss.

From 8200 to 8300

SHA256 Checksum:
451e411730b9103134d9787ef463cd4bba287e6702a356e0e51a848ece0d9fdd

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO)NA

From 8100 to 8200

SHA256 Checksum:
52b308c9161c143c03d99dad68de8002d42bde59f69d849eab3e90e93072212a

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO)NA

From 8100 to 8200

SHA256 Checksum:
52b308c9161c143c03d99dad68de8002d42bde59f69d849eab3e90e93072212a

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO)NA

From 8000 to 8100

SHA256 Checksum:
a0d4e951dd604ac199ee5d56c6fb08a6f6610c2fb63d3a6a660b4116db7ee54e

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO)NA

From 7500 to 8000

SHA256 Checksum:
cebed8bc5cb1ea28828ee4d0d050d2db84cd10c8d0b9b9751b62a67a27435315

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO)NA

From 7400 to 7500

SHA256 Checksum:
d10f7c919191cb60b55cc91a8afffdc1a07f8432472381f4cdb7ef13083383e3

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO)NA

From 7300 to 7400

SHA256 Checksum:
2e8d320f35a5306343b62d80e11d84dce34399988027cdd9c450a61daeb7518d

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO)NA

From 7200 to 7300

SHA256 Checksum:
f6c53eff562a2e2391a6691ac73ffe45bf291fd134f3e757fd8ce544dfd0bd8e

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO)NA

From 7100 to 7200

SHA256 Checksum:
a5869020212d4043457be2980f940d86a82b24f582c328125d3ce330d8f3cdbc

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO)NA

From 7000 to 7100

SHA256 Checksum:
da3e3157ed1744c804f30525ad102d7f3dc2cec53d15dbc88729f8070773f13d

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO)NA

From 6700 to 7000

SHA256 Checksum:
70a4229f97b66e7d8277ea44e5209cf94336ce6620981c681834c4e9ede8f2f5

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO)NA

From 6600 to 6700

SHA256 Checksum:
b866e33ea5186795a9c2f2a357bec21f182420f55d1503614748dc112bd7f384

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO)NA

Note: Users who have downloaded the PAM360 build 6600 are strongly advised to use the latest 6601 build and SHA256 checksum hash value to ensure security measures and mitigate the risk of unauthorized access.

From 6500 to 6600

SHA256 Checksum:
70df1c0d6788a8edaa3a34726df312272517668e977ec29fcbec72bf90213c0a

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO)NA

Note: Users who have downloaded the PAM360 build 6600 are strongly advised to use the latest 6601 build and SHA256 checksum hash value to ensure security measures and mitigate the risk of unauthorized access.

From 6400 to 6500

SHA256 Checksum:
1865e8cae8c68436892f8c0468ac8de7ab2261d6f989e362f8937c7739c60f09

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO) NA

From 6300 to 6400

SHA256 Checksum:
7284fb97e6937b5bf9b47c25f8bb584f5f38c81a25b4c39674bf46d8a124b46c

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)
Read-Only Server (RO) NA

Note: For customers utilizing LDAP authentication in their environment and MS SQL as the backend database, please ensure to reconfigure the High Availability post the primary server upgrade. However, for customers not using LDAP, the upgrade pack will work seamlessly on both primary and secondary servers without requiring High Availability reconfiguration post upgrade.

From 6200 to 6300

SHA256 Checksum:
cc75762842ed5b537fecb5900c9b89b6a1ad733722a35d40643b74424b624d6a

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application ScalingNA
High Availability (HA)
Read-Only Server (RO) NA

From 6100 to 6200

SHA256 Checksum:
a8cfb604db1bcc7eeaff8f5c37262e211a200bfb140fc3192f239109a6b24df8

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application ScalingNA
High Availability (HA)
Read-Only Server (RO) NA

From 6000 to 6100

SHA256 Checksum:
91f54ac0e156454b4eeecdadf32dc236e0e1d5860a8b7d275a61b2c5b5d1eb1c

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application ScalingNA
High Availability (HA)
Read-Only Server (RO) NA

From 5950 to 6000

SHA256 Checksum:
bde248be2ef65f9c168236ede8cbcd21073acd85ab26f6a7d7f86393513d4cfa

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application ScalingNA
High Availability (HA)
Read-Only Server (RO) NA

From 5900 to 5950

SHA256 Checksum:
345250bdbb8a9f9331753bfc123c016ded152df87de43f7cb65e65a23e105314

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application ScalingNA
High Availability (HA)
Read-Only Server (RO) NA

From 5800 to 5900

SHA256 Checksum:
46e810bf0fa08caae676369a9c7144a282d4c23e0244fbd739c4bc4de4a27e64

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application ScalingNA
High Availability (HA)
Read-Only Server (RO) NA

From 5700 to 5800

SHA256 Checksum:
0b707f9e79fe518177b60b5ad33635503b356e7128bd9b447f48f6b58a3b4741

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application ScalingNA
High Availability (HA)
Read-Only Server (RO) NA

From 5600 to 5700

SHA256 Checksum:
e3a067d5917d5311898229b2d0b8cca1c1cff103fc2f45ac747f5dec505d030e

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application ScalingNA
High Availability (HA)

From 5500 to 5600

SHA256 Checksum:
d0ab8e2cd7f11e32c1490ed9ae7880f09cbff9dc975d0b986e653342d174ad88

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application ScalingNA
High Availability (HA)

Note: If you are using Dropbox for cloud storage, this upgrade will delete auth tokens, and you will have to reconfigure PAM360 storage in Dropbox.

From 5400 to 5500

SHA256 Checksum:
553b8669f97ab08e0b2fc4e680dace53de1d852a073cc9d5ce05fbe71004dc33

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application ScalingNA
High Availability (HA)

Note: If you are using Dropbox for cloud storage, this upgrade will delete auth tokens, and you will have to reconfigure PAM360 storage in Dropbox.

From 5300 to 5400

SHA256 Checksum:
5c51b886e682839835eb87dd5a321d8820e0031e12b8ecaa02898c141adba761

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application ScalingNA
High Availability (HA)

From 5200 to 5300

SHA256 Checksum:
7b93bd6d6b099f13ed6d810ec0defaaa878ee64f87a6c031d4b8f6a9d29d4ba5

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application Scaling
High Availability (HA)

From 5100 to 5200

SHA256 Checksum:
23f9b8cb56416048ca97b30aa0ae19691e7a3dd00c0af320cad4d55e66c1189e

The .ppm file can be applied to the secondary PAM360 server without reconfiguring high availability - as per the below-tabulated scenarios only:

HA Architecture TypeSupport to apply the .ppm file on the secondary PAM360 server without reconfiguring high availability
PGSQLMS SQL
Failover Service (FOS)NA
Application ScalingNA
High Availability (HA)

Note: If your current Ticketing System is ServiceDesk Plus On-Premises or ServiceDesk Plus Cloud, this upgrade pack will disable the integration and delete the complete integration data. You will have to reconfigure the ticketing system again. So, make sure you have a backup of the advanced configurations in the form of screenshots for reference purposes.

From 5000 / 5001 / 5002 / 5003 / 5004 to 5100

SHA256 Checksum:
f58db4b9e46129ddeaa429dc089d73abfa7d30ac2a69dabd896a53d0a7278173

From 4500 / 4501 to 5000

MD5SUM:
1eb9c094abd2f5b3ff24c1741b537918

From 4100 / 4101 to 4500

MD5SUM:
211a0ddde1f5ee34c78e49b8dc711b68

From 4000 / 4001 / 4002 to 4100

MD5SUM:
355aa1364063ebe5e85ad24f35dbce83

Note: Kindly upgrade to the latest version to setup HA.